I went into the dealership to buy a GLK250 (diesel engine), but I decided instead to buy a GLK350 (gas engine). I thought I’d share what I’ve learned about the trade-offs, because this is the first time I considered a diesel, and some of what I learned wasn’t initially apparent to me. I’m not an expert. I’d be interested in hearing from others who have more experience.
My concerns regarding DEF (Diesel Exhaust Fluid) ISO 22241 (called AdBlue by Mercedes) are:
1. According to the owner’s manual, the DEF filler is in the rear of the passenger compartment of the GLK250, under the luggage area, where the spare tire would normally be located. (The dealer was sold out of GLK250s, so I couldn’t see this for myself.) The opening is located in the bottom of this well, apparently making it difficult to reach. My understanding is that a special screw-on connector is recommended, but not required, to fill the DEF reservoir. Without the special screw-on connector, it appears to be cumbersome to pour DEF into the recessed hole without spilling it. (My dealer’s Service Advisor told me that they don’t use the screw-on connector – they use a hose, and pump DEF from a 55 gallon drum.) This seems to me to be a bad design (a retrofit), vs. the filler being located under the hood, on next to the fuel filler. My concern is that the DEF might be spilled or overflowed into the passenger compartment (though this is in an area that’s covered).
2. There is no gauge to tell the customer (or dealer) how much DEF is in the tank – only a warning message when the tank is low. Therefore, when the customer or dealer adds DEF to the tank without using specialized equipment, there is no way to know when the tank is full, vs. under-filled, vs. about to be overfilled and spilled into the well under the luggage area. I think most people will guess how much to add and not completely fill the tank, increasing the risk of running out of DEF.
3. If you run out of DEF the vehicle won’t start. The dealer told me that should never happen if I have the vehicle serviced regularly because a full DEF tank (7.3 gallons) should last 13k miles, whereas the standard service interval is 10k miles. But remember, there is no DEF gauge. There is a warning when the DEF is running low, and you have approximately 1,000 miles remaining. At some point a count-down begins of the number of “starts” that you have remaining before the engine is disabled by its computer. A small “emergency” DEF bottle with the screw-on neck can be purchased. I’m told they cost $30, but availability is limited. (My dealer didn’t have a DEF bottle in stock, and none of the auto parts stores in my area have one in stock.) I don’t know if there is a storage location in the GLK250’s luggage well for a DEF bottle. DEF has a limited shelf life, and freezes at 12 degrees F, so there are issues associated with carrying spare fluid. Perhaps it would be wise to carry a long funnel so that you can pour DEF into the recessed filler.
My other concerns about the diesel:
1. Not all “gas stations” sell diesel – so availability can be of concern.
2. DEF is not available at all gas stations that sell diesel. If DEF is available, it probably won’t have the screw-on connector that prevents spillage.
3. The GLK250’s optional navigation system will not direct you to filling stations that sell diesel – it will direct you to any gas station that may or may not sell diesel, which is not very helpful when you’re running low on diesel fuel.
4. According to the 2013 GLK owners manual, page 359, the GLK250 requires 235/50 R19 99 H M+S MOExtended tires (tires featuring run-flat characteristics). (The DEF filler is where the spare would be located.) In contrast, the GLK350 (gas engine) does not require MOExtended tires, and I’m told that the GLK350 comes with a spare tire. In order to understand the Total Cost of Ownership impact of the GLK250’s requirement for run-flat tires I looked up pricing for 235/50 R19 99 tires on TireRack.com. I found regular tires, but no run-flats, so I called TireRack. The TireRack rep told me that no one sells 235/50 R19 99 run-flat tires. He told me that the only choice when replacing tires is non-run-flat tires, and in the event of a flat tire the vehicle would have to be towed on a flat-bed truck to a tire shop. (I suppose you could carry a tire repair kit and a pump.) As far as I'm concerned this is a strike against the GLK250. Perhaps tire manufacturers will offer 235/50 R19 99 run-flat tires in the future. My next question would be how long run-flat tires last vs. regular tires, and how much they cost. If they don't last as long and they cost more (which is my suspicion), then this hurts Total Cost of Ownership for the diesel car.
5. When buying diesel fuel at a truck stop, there is an adaptor required due to the larger nozzle, which I’m told can be somewhat inconvenient. Also, I’ve heard complaints that diesel nozzle handles at truck stops are generally dirtier and smellier than gas pumps.
6. There are fewer mechanics qualified to repair diesel engines vs. gas engines. This can result in an inconvenience, and in my experience less competition results in higher prices. I usually keep vehicles past the warranty period, so this is a concern.
I compared Total Cost of Ownership (TCO) over 4 years for the GLK250 and GLK350. I obtained the discounted price from the same dealer for an identically equipped GLK250 and GLK350, the 4 year/40,000 mile prepaid maintenance for each vehicle (i.e., to match the warranty period), MPG of each vehicle, and average cost of diesel and premium gas. (The discounted purchase price of the GLK250 was $237 less expensive than the identically equipped GLK350. The 4 year maintenance agreement for the GLK 250 was $1,187 more expensive than the GLK350.) Assuming 40,000 miles over the course of 4 years, I calculated a total savings over 4 years of $665 for the diesel GLK250. (No discounting of future cash flows.) Assuming 80,000 miles over 4 years, I assumed that 2 maintenance agreements (40k miles each) would be required, and the total savings over 4 years was $1,098. (I’m not certain that’s exactly how Mercedes would price the second maintenance contract, but my understanding is that once you’ve driven 40k miles, the first contract is consumed, so additional maintenance fees (diesel fuel filters, DEF, oil changes, etc) will apply, whether you incur them incidentally, or via another prepaid maintenance contract.) A big TCO unknown is repair costs after warranty for the diesel vs. gas engines. The GLK’s diesel engine is sophisticated (twin turbo-charged, DEF exhaust system, etc), so I’m not comfortable assuming that the GLK250’s diesel engine would be less expensive to repair post-warranty than the GLK350’s gas engine. (In fact, friends who have diesel trucks report high engine repair costs.) As far as I’m concerned another TCO unknown is depreciation. Conventional wisdom is that the diesel will have higher resale, though I think there is a concern about DEF equipped vehicles.
I test drove a GLK350 and was happy with how it drove. There was no GLK250 in my city to drive. I drove an ML350 diesel (a different diesel engine than the GLK250), and it also drove nice. I think that I would have been happy with how either the GLK250 or GLK350 drives, though I think I might have liked the diesel a little better. (I don’t have a “lead foot”, so I’m not very demanding about engine performance. My biggest concerned is being able to go up long hills without the engine racing at high RPMs, so the diesel presumably would perform better in this regard.)
I was on the fence regarding whether to get a GLK250 or GLK350. For me the cost savings associated with the diesel vehicle were questionable, and did not outweigh my perception of the inconveniences. I’ve read excellent reviews about the GLK250, and I’m intrigued by its low-RPM torque vs. high-RPM horsepower for the gas engine. If there was no DEF requirement for the GLK250, and diesel maintenance costs were lower (it would be nice if 4 years maintenance were included), and the navigation system would direct you to diesel stations, I would have bought the GLK250. Maybe next time.
I think that the bottom line is this: Buy what you want.
I hope I’ll enjoy my GLK350 when it arrives in 6 – 8 weeks.
Your thoughts?