R129 STAR Classic Service Manual Library on DVD, STAR TekInfo, ALLDATAdiy, EPC

[lynns]

This is a must have for all of you DIY'ers and those that want immediate R129 information.

R129 STAR Classic Service Manual Library on DVD

1990-2002 ONLY US Models 300, 320, 500, 600

p/n P-2700-129-07 for $88.00 + Ship

Call M-B USA at 1-800-367-6372, 4, 5, Customer Service Dept, 8AM-8PM EST M-F.

Note: NOT compatible with MAC and Vista 64 bit systems and is not sold outside of the US.

If you had previously purchased the STAR Service Manual Library DVD, P/N P-2700-129-04 and have had operating problems with it on your PC, Mercedes will, for the time being, exchange your old version free for the newly released version, P-2700-129-07

For disk problems please send original disc to Mary at Mercedes USA and she will replace it.

Mary McCartney - DWS
c/o Mercedes-Benc LLC
1 Mercedes Drive
Montvale, NJ 07645

How to create a PDF file from your R129 DVD for sending or posting to the forum.

MB USA Technical Training using the R129 Infoaccess CD-Rom

1990-1999 US Models p/n TT-2806-CD for $95.00 + Ship
Note: this is a training CD and is not nearly as valuable as the Service DVD above.

Here is an example of the above CD showing a W210 .

Call M-B USA at 1-800-367-6372, 6, 3, Customer Service Dept, 8AM-8PM EST M-F.

Mercedes-Benz Canada Customer Service at 1-800-387-0100 and ask them for p/n LZP-2700-129-07 at $195.00 (plus applicable taxes) of the NEW 'STAR Service Manual Library' DVD for the Model 129.
System Requirements: Pentium-class process, Windows 2000 with SP 4, Windows XP with SP2, Windows Vista, 256 MB of RAM, 150 MB of available hard disk space, Web browser support, Microsoft Explorer 5.01 or later, Adobe Acrobat Reader 6.0 or later, DVD-ROM drive, Super VGA (1024 x 768) or higher -resolution monitor with high-colours (16-bit).

Mercedes International R129 Service Manual DVD in English and German for 129€
Go to Onlineshop Mercedes-Benz Classic Collection Modellautos Technische Literatur
on the left side click on English>Browse>'R129 DVD'
https://ssl.kundenserver.de/s9796590...query=r129+dvd and/or https://ssl.kundenserver.de/s9796590...86516562176=29 and order p/n 6516562196 .

STAR TekInfo is an official Mercedes-Benz USA, LLC site for hosting service and repair technical documentation for Mercedes-Benz vehicles at $18.00/day.

StarTuned Magazine>Archives

ALLDATAdiy - Buy Your Subscription
Note:Presently $26.95/year or it may be free at your local library.

EPC - M-B Electronic Parts Catalog is free for customers in the US ONLY and is browser-based which allows the user to specify virtually every part for the models covered.

"We regret that our contractual agreements with Daimler AG prohibit us from offering the Electronic Parts Catalog EPCnet Online application to customers located outside of the United States. If you are located within the European Union, note that EPCnet online is offered via the Daimler Aftersales Portal(below). Select your desired language from the menu at upper right, then navigate to the "Service and Parts Information" page using the menu at the left. If you are located in another market, please contact the head office for Mercedes-Benz in your market for further information as to the availability of EPC information." Daimler AG - Service & Parts net

Please see the below JPG of the USA R129 STAR Classic Service Manual Library on DVD home page. 1990-2002 ONLY US Models 300, 320, 500, 600

Note: This is a must have for all of you DIY'ers and those that want immediate R129 information.

[cholm]

I totally agree. I bought a copy 2 months ago and it has already saved me a lot of time and trouble.

[lynns]

Originally Posted by guanabara

it used to be possible to sign up to startekinfo.com for 24 hours.
With that you could research all manuals / tech notes for your car.
Print them out and you will be well covered.

Yes, this is another option that offers you immediate information for $18.00/24 hours. According to Bob Terry it is essentially the same information and interface that you get on the $75.00 R129 DVD. Please see STAR TekInfo Be sure and download as much information as possible.

[steelbridge1]

For those of us who are already stuck with Vista, MB says it will give us an upgraded version of the Star DVD for free. Here's the reply I got from startekinfo:

"To receive an updated disc, send the CD you purchased to the following
address:

Mercedes-Benz USA, LLC
1 Mercedes Drive
Montvale, NJ 07645
Attn: Dealer Workshop Services
Stefan Grell

We will send you the replacement when its available and as soon as we
receive your original.

Regards,

The STAR TekInfo Team."

[SunGuy61]

If you had previously purchased the STAR Service Manual Library DVD, P/N P-2700-129-04 and have had operating problems with it on your PC, Mercedes will, for the time being, exchange your old version free for the newly released version, P-2700-129-07; mine just arrived today .

Simply mail your old DVD and a brief letter/note requesting a performance exchange to:


Mr. Stephan Grell
Mercedes-Benz USA, LLC
Dealer Workshop Services
1 Mercedes Drive
Montvale, NJ 07645

Ref: Star Classic Service Manual Library-Model 129
P/N P-2700-129-07

This info originally came from a STAR TEKInfo employee and to my knowledge, MBUSA has not made a formal announcement of this exchange opportunity; the point being, if you want to exchange one, I'd do it sooner rather than later.

Bob

[lynns]

Stephan Grell
Dealer Workshop Services
Mercedes-Benz USA, LLC.
One Mercedes Drive
Montvale, NJ 07645

Ref: STAR Classic Service Manual Library - Model 129, P/N P-2700-129-07


Dear Mr. Grell,

I previously purchased the enclosed STAR Classic Service Manual Library DVD, P-2700-129-04 and have had PC operating system problems. It is my understanding that Mercedes will exchange my version for free for the newly released version, P-2700-129-07.
My address is as follows:

[ogn]

Originally Posted by lynns

Try it and let us know.

I phone MB-USA today and the customer service assistant inform me that they cannot supply this DVD for outside USA can anyone help, I've been waiting for this DVD for more than 3months.

Regards, Omar

[lynns]

Originally Posted by ogn

I phone MB-USA today and the customer service assistant inform me that they cannot supply this DVD for outside USA can anyone help, I've been waiting for this DVD for more than 3months.

Regards, Omar

Well I guess that answers the question about M-B USA not wanting to send the DVD out of the US.
Please try Mercedes-Benz Canada No Promises!

[sd_cowboy]

Heads up folks.

I recently ordered & received this DVD and it will NOT run on 64 bit versions of Vista; only the 32bit versions.

This is due to the use of a very old 2001 version of an Autodesk diagram viewer which cannot run on 64bit systems and causes the overall DVD database application not to run.

So far MB Star TekInfo acknowledges this problem without resolution & I'll likely have to return the DVD for refund. I'm sure this problem is not limited to the 129 DVD's but probably true for all the new version DVD's for all chassis.