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Thinking about 2006 R500

36K views 9 replies 8 participants last post by  wldkatz  
#1 ·
Hey all, new here and looking to become an active member :)

I'm interested in purchasing a 2006 R500, and I was wondering if there are any gotchas or long-term reliability issues I should be worried about.

I found one in my area that has 66k miles, but it seems like a lot of the interior switches are having issues (driver's seat forward switch, rear window child lock switch). Owner says they'll replace but I'm still worried if this will become a common problem.

Everyone online seems to have negative things to say, but you know that the positive comments seldom get posted...

Thanks,

-pete
 
#2 ·
4 main problems

I have had mine for over a year now...

The 4 main problems I had with the R500 were...

The transmission valve body... hard jerks from 1-2
$1500 replaced valve body now don't feel ANY shifts

The 4Matic air shocks... car is sagging in any of the four corners
$2000 2fronts replaced-- one was bad but they replace in pairs

The pano roof... rattles and sunshade tracking problems
$2000 replaced entire sunroof track system

The a/c control module... a/c can not be adjusted
$0- software update

These problems happened in the first month of buying the car but it had remaining warranty so all the problems were fixed. I have not had any other problems since then. My family loves the car. With all the problems I had in the first month I got to be friends with the head mechanic and he told me the V8 in this car is bullet proof and the only problems he had seen with these cars are the problems that got fixed. The biggest problem he said that these cars have is the power tailgate and taillight lights. I don't have the power tailgate option and my rear taillights have been ok... He also told me be glad I did not get a R350 because they are under powered and have more engine problems there is even a pending class action with the R350. Gas mileage is not so bad.. 16mpg is average and on long trips I can even get 21mpg. My only suggestion to the stock car is if your car does not have the xenons then you need to upgrade the headlight bulbs to these....
Osram Rallye 65w Ultra High Output H7 Special-Service Bulb
Good luck.. Hope you get the car .....
 
#3 ·
I presume the 2006 is out of warranty. My daughters 2007 R 350 (under CPO warranty) just had the same air shock problem mentioned above. It would have cost over $2000 without the warranty. When something breaks on these things it's very expensive. My 2008 E63 comes off warranty next June and it will be gone before then unless I buy an extended waranty.
IMO, if you can swing a 2008 or 2009 with decent warranty time left you'll sleep better at night.
 
#4 ·
Like a beautiful wife...

The Mercedes is like a beautiful wife: she's great to have and won't trade her for the world, but she's high maintenance and expensive to keep happy.

Here's my service history (note some are regular wear and tear):

Reservation Time Thu, Oct 20 2011. 08:00am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor N/A
Confirmation # 4-4CB24

Reservation Time Thu, Aug 25 2011. 07:45am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor N/A
Confirmation # 4-4AA4B

Reservation Time Tue, Jun 28 2011. 08:30am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor N/A
Confirmation # 2-488C3

Reservation Time Mon, Mar 14 2011. 08:30am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor N/A
Confirmation # 1-44A62

Reservation Time Mon, Jan 31 2011. 01:15pm
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor N/A
Confirmation # 1-43365

Reservation Time Tue, Sep 28 2010. 08:45am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor Chuck Benson
Confirmation # 2CB-3EA85

Reservation Time Mon, May 10 2010. 12:30pm
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor Chuck Benson
Confirmation # 1CB-3A5B2

Reservation Time Mon, Feb 01 2010. 08:00am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor Don Urban Send Email To Your Service Advisor..
Confirmation # 1-3797E

Reservation Time Mon, Oct 05 2009. 10:45am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor Tim Reichert
Confirmation # 1TR-340C2

Reservation Time Thu, Aug 13 2009. 08:25am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor Eric Petersen
Confirmation # 4-3272A

If you buy the car, I'd make sure you have a great warranty to help mitigate the out-of-pocket. My four year aftermarket warranty is half-way to paying for its self in the first six months. Your mileage may vary, of course.
 
#5 ·
The Mercedes is like a beautiful wife: she's great to have and won't trade her for the world, but she's high maintenance and expensive to keep happy.

Here's my service history (note some are regular wear and tear):

Reservation Time Thu, Oct 20 2011. 08:00am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor N/A
Confirmation # 4-4CB24

Reservation Time Thu, Aug 25 2011. 07:45am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor N/A
Confirmation # 4-4AA4B

Reservation Time Tue, Jun 28 2011. 08:30am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor N/A
Confirmation # 2-488C3

Reservation Time Mon, Mar 14 2011. 08:30am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor N/A
Confirmation # 1-44A62

Reservation Time Mon, Jan 31 2011. 01:15pm
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor N/A
Confirmation # 1-43365

Reservation Time Tue, Sep 28 2010. 08:45am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor Chuck Benson
Confirmation # 2CB-3EA85

Reservation Time Mon, May 10 2010. 12:30pm
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor Chuck Benson
Confirmation # 1CB-3A5B2

Reservation Time Mon, Feb 01 2010. 08:00am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor Don Urban Send Email To Your Service Advisor..
Confirmation # 1-3797E

Reservation Time Mon, Oct 05 2009. 10:45am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor Tim Reichert
Confirmation # 1TR-340C2

Reservation Time Thu, Aug 13 2009. 08:25am
Vehicle 2006 MB LIGHT TRUCK R500
Service Advisor Eric Petersen
Confirmation # 4-3272A

If you buy the car, I'd make sure you have a great warranty to help mitigate the out-of-pocket. My four year aftermarket warranty is half-way to paying for its self in the first six months. Your mileage may vary, of course.

This is a list of appointments. It would be helpful to the OP to list what work was performed at each visit. The number of visits is irrelevant. One can take it in once and take care of 10 problems and it will show as one visit, whereas another person could make 10 different appointments.

I agree with you that repairs are expensive, however the car itself is expensive. How can we expect to own a $75K car (actual MSRP sticker price of mine in 2006) with annual maintenance and repair costs similar to $20K cars. Just can't have it both ways.

To the OP: I have had only minor issues with mine and once those were resolved by the dealer the car runs flawlessly. Take a long trip with your family (10-20 hours) with it and you will remember me! It is a heck of a family car.
 
#6 · (Edited)
The point of the posting was not to say the car is terrible, but rather it was intended to inform a potential buyer of my experience with the car he's considering (2006 R500). No doubt, some of the referenced services were merely scheduled maintenance, some were expected wear and tear, and some were more or less minor problems. The problems I've hinted at are the same as regularly surface on this board (i.e., hard shift 2-1, transition locked in limp mode, leaking power steering pump, groaning power steering reserve (twice), loose steering column, burnt out rear taillights (twice) requiring replacement of the entire wiring harness, failed A/C control locking temp at 60 degrees, stuck window child lock requiring replacement of the entire assembly, sunroof came off track, &c., &c. as well as the normal stuff, such as new brake rotors, pads, change transmission fluid, bleed brake fluid, coolant.) My point being, when I was thinking about buying this R500, I would have never expected to have it in for service every six months, especially a car that Mercedes had inspected and certified. I hesitated on value of a $3k+ extended warranty. With hindsight, I probably still would have bought the car but would not have hesitated a moment on the extended warranty and zero deductible.

As to your question, should the repairs be expensive? Well, maybe. I agree it's a $70K+ car (when new in 2006) and a good portion of that cost, I imagine, may very well be directly related to the cost of better technology and higher quality parts. The braking system with its ABS and various senors, no doubt, costs more to manufacturer and more to keep operating perfectly. Safety's worth something, no. But with that said, should the brake pads cost so much more than other manufacturers. Also, for instance, should a power steering pump cost $600? I'm really not sure. If the pump is that much better than the offerings of other manufacturers, why does it fail? Crafting a pump that doesn't fail at 40k miles or simply does not leak isn't unique to Mercedes. (I fully appreciate that quality doesn't necessarily mean reliability. High performance or technical wizardry may be more important. Maybe reliability wasn't Mercedes chief concern when making the power steering pump, but on such a prosaic part, what other concern could have trumped reliability?) I more than happy to pay for quality, but it seems sometimes that Mercedes "charges an arm and leg" and still doesn't deliver the "reliability" of lower cost parts of other manufacturers. Following, the same example as above, I have had the power steering "fixed" three times. I guess I thought "you get what you pay for" meant if you buy something cheap, don't be surprised it if breaks. And conversely, excessively expensive purchases should be bulletproof.

I fully agree that not citing what was required at each service clouds the story. As mentioned above, some of these services were wear and tear (it is a five year old car, after all) and some of these services were merely scheduled maintenance, which all German cars require with good practical reason. (It's better to discover a problem at an annual inspection than at midnight on a dark, lonely road.) I don't, however, accept the suggestion that I've stretched out or, in some sadomasochistic way, slowly savored the car's ailments, simply so I can have more service appointments. Although I'm there almost every six month, I hate going. I bring every known problem at once, and I suspect that I'm in the great majority.

I love the car and agree that it's a great family mover. I have a family of six and can't think of a better people mover--save maybe a mini-van. I also truly love the sound and power of the V8, which may be part of the problem: Any noise that deafens that V8 kills me.
 
#7 ·
... The problems I've hinted at are the same as regularly surface on this board (i.e., hard shift 2-1, transition locked in limp mode, leaking power steering pump, groaning power steering reserve (twice), loose steering column, burnt out rear taillights (twice) requiring replacement of the entire wiring harness, failed A/C control locking temp at 60 degrees, stuck window child lock requiring replacement of the entire assembly, sunroof came off track, &c., &c. as well as the normal stuff, such as new brake rotors, pads, change transmission fluid, bleed brake fluid, coolant.)
That was my point, your first post did not list any of those problems as you do here. I experienced some of the problems you mentioned such as the hard shift (though mine never locked in limp mode) that was repaired soon after I bought it, no power steering problems, only replacement of the power steering fluid tank as the original had a slow leak (o-ring was defective, in fact I think they reused the original fluid tank with new hose and o-ring), rear taillights gave me trouble as well as all 2006-2007+ models did as per the TSB to replace the wiring harness (my dealer took care of that with one visit that lasted 1 hour), and I also had the passenger side temp control selector stuck as well which was also replaced. No problems with windows on mine. All these items were taken care of under the original new car warranty. Now I am in the extended warranty period (I had purchased a two year extension) and so far I have made zero visits for "extended warranty" items for the past year. In fact I have not had any problems for at least two years now. It seems to me that these are good cars with few problems that were ironed out the first couple of years. After all 2006 was the first model year not only for this model but for the entire R-class series. As statistics have shown all first model year cars exhibit some issues, and the 2006 R500 was no exception. The trusty V8 that had been around for 10 years or more has not shown any problem signs however which further proves my point.


You make a lot of excellent points about certain parts that seem to fail (on all Benzes) that probably should not. In my view, since this is a 2006 MY vehicle it was made during the days the MB-Chrysler marriage had already shown signs of disaster since the CEO of the then Daimler-Chrysler group has admitted publicly that MB had to make the ultimate sacrifice to aid the Chrysler group with cash which meant that they had to cut a lot of corners in Germany. He has admitted that they had to re-negiotiate prices with most part manufacturers ... Lower cost of components meant slightly less quality! Something had to give...

To summarize, I think it is an excellent car and if the OP is careful, they can find a well maintained one that has records showing all the problems have already been taken care of. As far as high prices of parts, I find them on par with all high end cars German or not. Here is a good example, recently I had all brakes and rotors replaced and the cost came to $1200 at the dealer. My next door neighbor took his 2008 Lexus RX350 for the same service at his Lexus dealer and the cost for him was $1100 ... The slight difference could be attributed to competition )there are 3 MB dealerships in my city and about 15 Lexus/Toyota dealerships), so I find the MB parts/labor prices on par with the competition.
 
#8 ·
I bought an '06 R500 with 6K on it for my wife 3 years ago. The kids have put this van to the test and my wife even more! The issues have been: shift selector module(recall replacement), main window switch cluster(driver's door) $160. Pads and rotors @40K(it is heavy) but this thing is a monster in the van category and they sell for no money used! Have fun with it and don't get a 350!