I have been using an ebay WIS/EPC sold by garive_5 for the last few months. Download and installation is a bit cumbersome (8 dvds worth of files), but the seller did provide decent technical support, which is essential. Every now and then it refuses to start due to some kind of error and I re-install the virtual machine (the VM portion only, no need to do a complete extraction and re-installation of the data files) and it works again for a while. I also have to start from the VM desktop icon, instead of the Mercedes.vbox file the instructions say to use. So it is a bit buggy, but can't complain for $8. The content itself is not as useful as I would want it to be and the search function always returns a great deal of unnecessary documents I have to open and scan to find what I'm looking for, wasting a great deal of time. I'm used to the Haynes books and paper service manuals from other automakers which are generally to the point, detailed, and comprehensive. Don't expect the same from the WIS, but it is definitely worth having. If anything, dealing with the inefficiency and frustration of the WIS prepares you for work on the car.