2013 - zero issues
2014 - only issue was with keyless go (dealer replaced/re-synced my key). Approaching B service now.

Both have been solid!

Martin in NH

 

Not one single warranty problem nor complaint with mine after 16K miles. I'd do it again in a heart beat.

 

i dont have a diesel but i did buy the first year of the glk. it now has 100k with no problems:smile
i still have original brakes:grin
all i have had to do is service and a windshield because of freeway construction not the cars fault. and one set of tires. gonna need second set soon
i would not hesitate to buy again maybe i should have bought two:smile

 

I have a 2013 GLK 250 (Canadian specs) ... After 14 months, 115,000 km ... no problems at all.

Fuel gelled (froze) last winter, but I started to use PowerService (red cap) with every fill-up in the winter and had no further problems.

I drive a lot of highway and the dash read 6.2 l/100k since the last service (11,000 KM ago).

Some 2014 250's had some problems with the AdBlue sensor or something like that, but I don't know how that was resolved.

 

You are right on this. I do have a 2014 GLK250 Bluetec (also Canadian specs) since sept 2013 and had issue about AdBlue. It is very minor but need to go to the dealer. It is a programming update that was required. It only had 1,000km when it happened. I went fewe weeks ago for my annual service and problem came back again. They made a overall programming update. It solved the problem for good.

Besides, no problem at all. Very peasant to drive and very economic. Lowest performance I did was 5,6 litre per 100 km. Great suv.

I have NO hesitation to recommend it.

 

check your Carfax reports and the vehicle history that's on file with MB. I would suggest a CPO vehicle for the warranty should something happen after purchase.

 

I bought a 2013 GLK 250 Bluetec in January of this year, it had approximately 70,000 Kms on it; in April we went to Florida for the month. In total we put on 6,500.00 Kms and had zero issues while away. We averaged about 6 L/100 Kms with a full load and I was impressed at how easily it handled going uphill; our previous vehicle would always drop a gear and "rev" up the hill, not this vehicle. Taking it in next week for its 1st servicing, overall I am very happy with this vehicle.

 

I have a 2015 with only 5k miles on it. Bought new. Averaging 36mpg. No issues to date!

 

yes...problems...Try the engine light coming on and off for a month
and facing the possibility of replacing DPF AT 3500$ COST AFTER 50,OOOkM

 

What's is the "DPF" ?

 

I saw something about a flaw in this engine,on the net.I would google 2.4 mercedes diesel engine problems.

 

Something like this flaw possibly????



That was a friends 2015. Only a couple months old. Had a bad seal that dripped oil onto the exhaust.

My wife has had a couple issues with out 2014.... it took 3 tries for Mercedes to straighten out the DEF software issue. Just recently the front passengers window regulator crapped out. The part is on backorder with no projected date.

The biggest issue I personally have with the vehicle is the navigation system is a joke. Very archaic, not user friendly and really limited as far as detail.

Other than those things, the car has been a very good experience. It's coming up on 80k miles. It's been across the country a couple times towing a trailer with 3 motorcycles, up and down the east coast numerous times pulling a 12' cargo trailer, off-roading (where is had no business being) in Colorado, etc.

 

I looked for any problem,the only one I could find was if you modded the exhaust for more power.It will throw a cel light.There is a performance box,to render o2 sensor readings to correct value.You end up,with more power,and even higher miles per gallon.It is amazing how they went from a anemic 240d engine,to this little powerhouse.I read a even more powerful 6 cylinder diesel to grace the e class in 2016,also a 6cylinder inline turbo charged gas engine,in excess of 300hp.

 

3 weeks & 2500Km is early but it is fun to see how low you can get the L/100km avg to go

 

Got it a year ago at 16k now changed everything except trans oil and brakes. Getting trans oil done this time because it sounds complicated hope I get a good job.A 10 liter oil change seems strange also put on hitch and light kit myself. Just finished trying to get trans serviced was told by certified Benz shop I needed the upgraded trans pan -filler tube and new torque conv.drain plug MB autohaus of northbrook had a bunch charged me less then expected 3 items $103. That with the $159 I spent for 10 L oil and filter/ gasket. When it's over I will give the total vs dealers 650 est.

 

We ordered a loaded 2015 GLK250 new back in Feb. 16,000km first service done and ZERO issues. We are very impressed with it. Great commuter vehicle.

 

Hi all,
I have 2014 GLK 250 (canadian version). It's been over a year now, went through its first service with no problems. I have second service coming soon. I have few issues with mine.
The sensors in the front of the car go crazy when it snows outside. It becomes really annoying at the time and was freaking me out in the beginning. I guess I could just turn that off but I just slowly got used to it. Every now and then I have a problem with my reverse camera. It comes on when I reverse but time to time it will be just black screen. I can do whatever I want (turn off the engine, wait a while) it will not work until the next morning or so. Another issue occurred this morning. It was below zero (aprox -1). My car is parked in garage so there is no frost and its much warmer there. It is not heated though. I started driving and it would make squeaking noise when I turn (both ways). It almost sounds like something is grinding and will break any minute when I do very sharp turn. Never heard this before. I got used to having squeaking brakes when it gets colder, but this is a new.
Anyone have similar problems or know what it might be??

 

Hi all,
I have a 2013 GLK 250 which purchased from my dealer in Sept 2015 with 22K miles. I have had my check engine light come on twice in the past 3 months. The dealer fixed the problem originally at their cost with a "fuel" Filter which was a $4000 item. Now the light is back on. I have never owned a car where this has occurred more than once. I wanted to downgrade from the size of 4Runner to something a little smaller and more luxury. I am having second thoughts on this decision.

 

I just got a R350 with 55k, new engine replaced by dealer at 45k due to turbo failure due to sludge, I understand that the sludge gets produced by the turbo "cooking the oil" right after shut down, I was recommended to keep the car running for 30 seconds before shut down and replace oil every 5000 miles instead of the 10 k suggested by factory.

Seems that mercedes is very well aware of all the issues but they don't give a s**T, I am was always a Mercedes lover but I am terribly disappointed for:

1 not taking responsibility (at any cost ) for the crap that they are producing

2 Insulting customers with run around at dealership AND taking large amountS of money for repairs for a " DEFFECTIVE AND BADLY DESIGNED PRODUCT"

Good luck all.

Class action !!!

 

I just got a R350 with 55k, new engine replaced by dealer at 45k due to turbo failure due to sludge, I understand that the sludge gets produced by the turbo "cooking the oil" right after shut down, I was recommended to keep the car running for 30 seconds before shut down and replace oil every 5000 miles instead of the 10 k suggested by factory.

!

Seems very unlikely that Mercedes would pay for a $10,000 engine if the turbo charger failed. Easy replacement for way less money.

Have driven turbo vehicles since the 80's with no problem. In the city I turn off the engine moments after stopping and on the highway I cruise to a stop and wait up to 30 seconds to alow both the turbo and engine a chance to equalize temperatures.

 

People who own Mercedes (or any higher end vehicle) cannot cheap out on them.

Reminds me of a former co-worker who bought himself a newer 3 Series BMW. Months later he started to complain about it runs like crap, no power and it going to cost $$$ for tune up and diagnosis. Turns out he was using 87 octane fuel. 91 cost too much and the manual said it was acceptable. lol

Use what is recommended in your owners manual.

 

I wish I had seen this thread a few months ago. I purchased a 2013 GLK 250 BlueTec 4Matic for my father. It was our 8th MB and first MB diesel since our 1986 300 TD. Six months prior, I purchased a CPO VW SportWagen TDI. My father and I had high hopes for our return to "clean" diesels. We were one of the first US customers to take delivery of the GLK 250 and were proud to be driving an MB Clean Diesel.

In August 2013 the Check Engine Light came on. The dealer checked it out and reported the Oxygen Sensor had gone bad. This same Check Engine Light issue happened at 6k, 9k, 20k, 27k, 40k, and 43k. Each time the oxygen sensor was either replaced, adjusted, or the harness was replaced. At 46k, the HPFP blew. The two MB dealerships in our area both attempted to fix the issues, but they kept coming back. They ran fuel tests, they conducted studies for the engineers in Germany, they assured us the issues would be fixed, they were not. Our service tech at both dealers kept telling us that MB Corporate and the engineers from Germany would be reviewing the issues and providing a fix. The fix never came. The check engine light kept coming back on.

After speaking with my salesman, he encouraged me to talk to MBUSA to file a complaint. After numerous phone calls and letters to MBUSA and visits to my salesman and the dealership General Manager, the best offer I got for my $53k lemon was $21.5k as a trade and a one time $5k credit on a NEW MB only. 30 months old with 46k miles and a loss of $30k. The loss of value because of our high miles was on us, but the loss of value on a car because of the repeated Check Engine Light should have been on MB.

I was, and still am, very disappointed by the build quality of the BlueTec engine and MB's willingness to support the car. Clearly there was a huge problem with my BlueTec Lemon and the GLK should have been repurchased. We found dealing with MBUSA to be atrocious. They withheld direct answers and our repated attempts to resolve this issue amicably. We have been loyal MB customers for over 33 years and spoke highly of the brand for all this time. Our 1986 560 SL still runs great and is the pride of the garage.

Before anyone calls me on having sour grapes, let me say that we have had many Benzes and intended to keep this car for 10+ years. Mind you, the build quality of the GLK otherwise was very good, except for the engine. We took very good care of our GLK, like the rest of our MBs. I washed it weekly, took it in for service only at the dealers, and put in quality diesel from reputable sellers. Our service tech kept telling us that there was an "unusually high amount of carbon build up upon our engine". And off the record, that we would be advised to get out of this car. Funny right?

I called 1-800-Lemon-Law and spoke extensively & reluctantly about filing a claim against MB for this lemon. The answer we got was that MBUSA would litigate every aspect of the claim and would drag out the case for as long as possible. Which I was told could take at least 12 to 24 months!

My dad is a high mileage driver and we had hoped to drive this car for ten years and to 200k miles. I tried for nearly six months to do the right thing with our MB. Last week I traded in the GLK for an Audi Q3.

Your Mileage May Vary, but sadly I doubt if I will ever buy another Mercedes ever again.

p.s. If anyone needs any accessories for their GLK - please PM me. I have some great items for sale and will happily make a deal for a forum member.

 

p.s. I cannot seem to correct a few spelling mistakes. Oops.

 

Sorry to hear about your problem and "surrender". I'm on the other end of the spectrum with over 32K miles and not one single problem of any kind. If you read the thread and my posts you'll see that most of the problem is enept technicians. The dealership I deal with is on the I-80 and is on the go to location for westbound Sprinters which had the same problem since 2008. They fix them all with no 'come backs'.

Incidentally, I got mine May 21, 2013 and I thought I was the first in the USA. Another guy popped up who got his in April, both European Delivery. I got mine here in July and the other guy had his earlier than that!

Look for a PM.

 

Thanks Bob. We took delivery on April 30th, 2013 of our GLK and loved it, well almost all of it. The interior was great, along with with level of safety options, and the driving confidence the car gave the driver and passengers in any weather situation. But once the Check Engine Light turned on, the car seemed to be in the shop for a week every three to four months, on top of the regularly scheduled services. This wore heavily on my dad, as his experiences with almost all of our MB's were positive, and ruined his confidence in the brand.

It was a very disappointing end to our family's very valued relationship with MB. I believe our repeated Check Engine Light & Oxygen Sensor problems, coupled with MB's over expanded product line and their sales assault on nearly every possible market segment, will ultimately water down the overall quality and craftsmanship levels that many of us experienced with our Benzes.

I forgot to mention that the 19" Run Flats may have been the worst idea that MB had pushed. After he blew two run flats during the winter season in the first 30k miles, I switched the car to a set of Michelin MXV4's and the overall ride and handling were much improved. IMHO, 17" tires would have ensured a better ride and safer experience for all.

I recently heard that MB sells approximately 30k cars a month in the U.S. That is insane! Surely cracks will emerge with the sheer number of permutations of their vehicles. While I am hopeful they will be able to maintain quality control over all of their models, our experience in this one vehicle was not encouraging. History reminds me that whenever a company over expands their product line, problems inevitably follow.

Anyone remember the sheer insanity & complex number of Apple Macintoshes of the early 1990's? The Performa 6218? Here's a refresher. John Sculley sure confused the hell out of consumers. When Steve Jobs came back to Apple, one of the first things he did was kill off loads of products and focused the entire company on their core four product lines. Desktop, Pro & Consumer. Laptop, Pro & Consumer. I am not implying that Apple is on the same level as MB, but the example may be relevant and worth some consideration.

Regardless of my bad experience, I do wish everyone here the best of luck with their MB's. I will still drive our 560 with enthusiasm and passion, but will always lament the demise of our GLK. Thanks for reading my diatribe.

 

p.s. Here is the link to my classifieds ad.

 

Emissions Hell

MSANTRAM I hear you.

I took delivery of my 2013 GLK 250 preowned with 27K Km, 14 months ago. Since then I have added 27K Km but have had 4 check engine lights, 2 of them with faulty Add AdBlue lights. Of course the Add AdBlue only gives 10 starts till the engine goes dead.

Each time MB replaces sensors and updates software. Going into the shop again, only drove it for 160Km since last visit. MB just can't get it right.

Anybody else have similar issues?:frown

p.s. This is my 3rd MB in a row and likely my last!

 

have had my glk 250 for over 3 years and 135000 km . no issues so far. the key is to use it for long drives. if you dont drive long distance you are better with gas. I drive a pre emission tractor trailer for the same reason as mentioned above , cause i drive in the city but my car sees a lot of highway. wonderful on gas and driving dynamics with no problems. so far

 

Hello guys so I have the GLK250 that has specific tires of 235-45-20 however the dealer sold it to me wearing 245-45-20, I am just wondering how big of a risk this present and if i should remove them and ask for the specific ones. Thank you