That's true, and I've run across several cars like that. The wife's 2000 S500 definitely had been let go when I bought it. That was my "education" car, for sure, and I knew that going in.
It really depends on each person's situation with his or her car. With the S600, which came with ABC, when that suspension failed catastrophically and left me stranded, I went with coil-overs that very week and didn't look back. For me, in that situation, it absolutely was the right thing to do. And I would do it again.
There are people out there who understand coil-overs and just want to enjoy their cars. Sometimes that means they're not ready to work on an air suspension. It also could mean that, for them, coil-overs are lower-maintenance and less expensive overall, if the AIRmatic system is far gone enough where it's going to cost US $1600 or more in parts to fix. That could very well be the case in some situations, especially if the car is a 4matic.
Therefore, I don't have a problem with people going with coil-overs with these cars. Remember, in at least Europe, and possibly some other places, it was a factory option. MB used to list the parts; I remember seeing it. In the end, we have to remember that it really is the owner's decision.
Now, with that being said, on occasion, even I have gotten a little testy with someone who clearly was just trolling and didn't want to do any actual work to learn about his or her car. But when we do that, we've got to be careful that it really is that sort of situation.