It was fun while it lasted
I called an industrial supply place this a.m. looking for oil regulation devices. A woman answers the phone, I ask for parts and sales counter. She snippily replies, 'That would be ME'. I describe to her what I want over the phone. Now she's lost, has no idea what I want. I mention the manufacturers name, Bijur, and the related part numbers of the orifices I'm looking for. She has no clue but tries to recover from her lapse of stupidity/ignorance by offering to look at the Birmingham warehouse and call back, when she's actually going to hang up and ask a man, who knows what he's doing, what to look for. When she calls back, she quotes a price nearly double what the next highest is. If this company hopes to stay in business, they had better put her back to making coffee because she sucks at industrial customer service. It is okay if she sucks at some occupations, though.