They feign ignorance about problems to protect their liability and bottom line. Vehicle service history data is the main driver of TSB's. Unfortunately there is a time lag factor. Any design changes will be done quietly, without attracting the consumer attention that leads to costly recalls.fgwinn - 2/7/2005 8:36 PM
Unfortunately, the manufacturers are too arrogant to ease drop, and the dealers are often too stubborn to accept problem descriptions off the Internet if there is not a corresponding TSB on file.