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While this article does not specifically sing the praises of forums such as benzworld, I for one am convinced that our discussions here are very helpful when it comes to diagnosing esoteric problems such as those described in the article. Unfortunately, the manufacturers are too arrogant to ease drop, and the dealers are often too stubborn to accept problem descriptions off the Internet if there is not a corresponding TSB on file.
 

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They eavesdrop all right...

fgwinn - 2/7/2005 8:36 PM

Unfortunately, the manufacturers are too arrogant to ease drop, and the dealers are often too stubborn to accept problem descriptions off the Internet if there is not a corresponding TSB on file.
They feign ignorance about problems to protect their liability and bottom line. Vehicle service history data is the main driver of TSB's. Unfortunately there is a time lag factor. Any design changes will be done quietly, without attracting the consumer attention that leads to costly recalls.
 
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