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2003 C230 Coupe Kompressor
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8 Posts
Discussion Starter #1
2 day ago, I have post a thread about "engine stall, couldn't start afterward". Thanks for all the suggestion. The car didn't start at last, I have to tow it to a mechanic (Firestone). The mechanic told me everything is fine, the only thing that could happen is the failure of the security system. Since there is no mercedes dealer here, he told me to call BMW dealer instead. Will BMW dealer able to help? I want to tow it to Mercedes dealer but the towing fee will be huge (150 miles away from me). Is towing to Mercedes dealer the only way I can do? I would like to listen to any possible idea that may help. Thanks a lot.

Here is my post 2 day ago:
http://www.benzworld.org/forums/w203-c-class/1317147-engine-stall-couldnt-start-afterward.html
 

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2017 GLC 300 4Matic fully loaded... but for the heated steering wheel. Stupid previous owner! 馃槧
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1,142 Posts
If the BMW dealer likes you, he probably can help... but at a hefty price. If it happens to me, I'll know how you feel. I bought mine 500 miles out of town while I was visiting family. The closest dealer is 200 miles out. I knock on wood and keep my fingers crossed and step over cracks in the ground.
 

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I read somewhere on MBUSA.com that every Benz, no matter how old, qualifies for free roadside assitance. Call MBusa and see if they will tow it to the closest dealer.
 

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2001 C320
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136 Posts
From MBUSA.com



Throughout the life of your Mercedes-Benz, a Roadside Assistance expert is just a toll-free call away. Call 1-800-FOR-MERCEDES (1-800-367-6372) for assistance any time you're on the road, day or night, if you have a problem related to your Mercedes-Benz.

If you ever need assistance while traveling in your Mercedes-Benz, just call 1-800-FOR-MERCEDES (1-800-367-6372) for our 24-Hour Roadside Assistance. Our Roadside Assistance Experts know Mercedes-Benz automobiles, and they're well prepared to handle unforeseen roadside complications. And here's a reassuring fact: Every Mercedes-Benz in the U.S. - no matter how old, how many miles it's logged or how many owners it's had - qualifies for Roadside Assistance, 24 hours a day, 365 days a year.

Roadside Assistance repairs could involve charges for services and parts. Depending on the circumstances, an outside service may provide Roadside Assistance repairs at the discretion of Mercedes-Benz USA LLC.
Sign and Drive

"What should I do if I run out of gas? If I get a flat tire? If my battery dies?"

When you own a Mercedes-Benz, the answer is simple: don't worry. Our Roadside Assistance Program includes a free service called Sign and Drive, providing prompt relief for the three biggest headaches of the highways. We'll jump-start your run-down battery, bring you a few gallons of fuel to get you back on your way or change a flat tire using your spare, all free of charge.
 

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2002 ML320
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1,951 Posts
Another word of advice... don't take your MERCEDES to a FIRESTONE shop for service... My insurance companies roadside towing provisions (State Farm) allow for extra mileage for Mercedes, BMW, Porsche etc. because they know they require special attention that only a dealer or indy specialist can provide. That should say something right there.

I had my 300CE towed to an indy and they covered all 250.00 of that bill. Mercedes will only tow to a dealer, and the failed part was installed by my indy.
 
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