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Do you think that MBZ should offer us the ability to IPOD our SL's post purchase?

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Discussion Starter · #1 ·
Folks,

I wrote MBZ with concern that I bought a $100,000 MBZ that has a less useful audio system than a $12,000 Toyota. All my music is now digital and I CANT INSTALL AN IPOD CONNECTOR! Below is their less than compassionate (read likely computer driven) response. I wrote back and promised them I would post it EVERYWHERE. I would really appreciate the support of anyone out there who can write in of your concern also. His email is [email protected]

PS - don't even get me started on the nightmarish nav system

Rob Weiss
Santa Monica

Mr. Weiss,

> Thank you for your recent email.

> We regret to learn of your dissatisfaction with the audio system in your vehicle. Unfortunately, the IPOD Integration Kit cannot be installed on your vehicle by the authorized dealer. We apologize for any inconvenience and solicit your understanding of our company decision.
>
> Should you have additional questions or concerns please contact us at
> 1-800-FOR-MERCedes (800-367-6372).
>
> Sincerely,
>
> Arnold Almaguer
> Customer Relations Liaison
> Mercedes Benz USA, LLC
> 800-367-6372 ext. 4621
 

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Dear Rob

I agree with you and I found it unacceptable for Bnez company to give an answer like this.

Regard,

Ira
 
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