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The ignition key will not turn in the electronic ignition switch (EIS) 2005 S500 4Matic.

5.9K views 27 replies 8 participants last post by  tusabes  
#1 ·
The ignition key will not turn in the electronic ignition switch (EIS). Here are some facts.

1. Two days after the check engine light came on (before I could take it to the repair shop) the car refused to start. Key was turning in the EIS but engine was not starting. Battery and spark plugs were changed two months ago.

2. Local mechanic scanner showed ESM (electronic shifter module) has no communication with EIS (electronic ignition switch). I was advised to replace the EIS. A good used cloned EIS did not change anything. Mechanic also changed the starter with a new one but no luck. Mechanic advised changing the right rear SAM. I got a used one from eBay (same part number) and after mechanic swapped it, he noticed some interior lights came on without command, so he put the old one back on thinking that the used part is no good. After this I was advised to get a new shifter ESM.

3. After installing the new ESM, now the key will not turn in the EIS. When the driver door is opened the cluster panel lights up for about 20 seconds. Changing right front SAM (same part) with another good used unit has not helped either. Mechanic has gone through all the fuses including f 78 and its socket has the power.
Since the key won't turn, Mechanic can't use his scanner which leads to lots of frustration.
I will greatly appreciate any advice in this matter. Thank you for reading this.
 
#4 ·
Going back to point zero, was the engine cranking (staster whirring around) at that point, or totally nothing after key was turned?

Can you get back to 1, where the key will turn, by replacing the old ESM?
To start with the key will turn all the way to the right but engine was not cranking. All the lights of the dash were working OK except drive or park or neutral light. Scanner was able to read the codes. The key stopped turning after a used right rear SAM was plugged in.

To be specific the key was turning with the old ESM but engine was not cranking. It stopped turning after the used rear SAM was plugged in. Thinking that old ESM is bad we replaced it with new ESM and they key is still not turning. So to say things have gotten worse than what they were to begin with. Have we done anything that might have caused this. We have checked every fuse and pigtail plug all of them are intact and in place. Battery is fully charged. The original right rear SAM is in place and is getting power to it. I will appreciate the feedback.

Regards
Nasir
 
#7 ·
Agreed. That sort of thing is exactly what the immobilizer is programmed to thwart. That's why you need all four pieces, i. e. the keys, the EIS, the ECU, and the shifter, all from the same car.
 
owns 2003 Mercedes-Benz S600
#8 ·
Thank you for the recommendation. Just to clarify this matter, I was under the impression that I can change the bad part with the new part and program the new part to your VIN by connecting to the Mercedes software Xentry. In order to do so I need to access the OBD port which requires the key to turn to power up the ECU and all the modules. I expect the car to not start until the new part is programmed but it should give me the opportunity to program the new part to my car's VIN. I still believe I have done something wrong during the repair process that has made the situation worse. I will appreciate the feedback.
Regards
Nasir
 
#9 ·
I'm afraid that programming EIS's is beyond the abilities of Xentry. You are basically in a "chicken and egg" situation. What's got to happen is that the EIS that you have needs to be "re-virginized". I understand that there are people out there who can do this service for you. Once that's done, then you install your EIS and you should be OK. The other, and even better, way to do this is to have your original EIS "cloned" to a known functional EIS, such as the one you tried to put into your car recently. What that will do is keep not only the VIN information, but also the key hash information, i. e. your existing keys will continue to work.

So, who does this? Google will be your friend there.
 
owns 2003 Mercedes-Benz S600
#11 ·
That cloning...was it done using the information from your original EIS?
 
owns 2003 Mercedes-Benz S600
#13 ·
Then they must've done something wrong. I would get in contact with them and let them know what's going on. It's supposed to work if it was cloned properly.

Before doing that, though, I also would double-check Fuse 78, which is the fuse that goes to the EIS.
 
owns 2003 Mercedes-Benz S600
#15 ·
That is true. OP, please fill out your user profile with at least the following information.

1.) Specific model, and model year, of your car
2.) Whether or not it's a 4matic
3.) Your general location (country is fine)

We ask for that because as Wally points out, there is variation by year. There is also variation by model, and by country, and we do have an international membership. It's also considered, "good manners" around here to do this.
 
owns 2003 Mercedes-Benz S600
#18 ·
Good info, there. Also, please update your user profile with this info as well. It's the icon at the top right of the Web page that represents your account.

Yes, it really does help us to help you out.
 
owns 2003 Mercedes-Benz S600
#19 ·
The car was taken to the Mercedes dealer who found that the horn siren had gone bad since it is part of the security system that shut down the entire communication between all the modules. What a stupid engineering idea to design the car this way. It costed $1800.00 plus unbelievable amount of headache. Problem solved.
 
#22 ·
So, the charge was all diagnosis? That seems high! Usually, it’s $200 for a diagnosis. That siren is a common failure point (I’ve done it in both Mercedes and all 5 Volvos). Whoever makes and sells those sirens is a marketing genius. They’re all the same and they all last about 10 years, tops…
 
#24 ·
That's why having SDS is so valuable. I can do a diagnostic myself in a few minutes and save a boatload of money.
 
owns 2003 Mercedes-Benz S600
#27 ·
yes so for starters not amg just has all amg accessories excuse me on that . 2 keys. came to me running with a rough shift and from that point i wanted to check codes and could not get my autel scanner to communicate with the vehicle as a whole. so with that i verified under the hood had the correct size fuses and they were all in the correct location. then ran a forced restart which consisted of disconnecting both batteries. from that point on the key would not be recognized in the igniton the doors do not lock or unluck from either fob and vehicle interior. the car acts if there is no key in the ignition
 
#28 ·
aha you’ve revealed the problem, you disconnected both batteries, and there was a problem when you reconnected them. Most likely you blew the prefuse which on a W-2 20 sedan is located under the passenger floor, I don’t know where it’s located on your car.

The other very likely possibility is that one or both of your starting battery or main batteries are too weak. I have a W-221 sedan that uses the two batteries set up that your car uses, both batteries need to be in tiptop shape for the car to start.