Greetings all
I brought my 01 ML320 in today for a few things, feeling pretty smug with my brand new $3,000 extended warranty.
Pride before the fall...here is what I was told:
1. my warranty was not yet registered so the car will be in for another day. I bought the warranty 6 weeks ago.
2. Broken glovebox lid hinge - cost $250, not covered by warranty.
3. Rattling tailgate - requires latch to be removed and mofied per TSB. Would have been free 200 miles ago (under 50k), not covered by warranty and MB will not foot the bill. Cost $200+
4. Power steering leak - probably covered by warranty, once they register it. Cost $175.
So, I am not feeling so smart now. In fact I have asked them to cancel the entire warranty.
I am very disappointed with MB on item 3. If the TSB requires modifying the latch then I feel that is a known defect. $250 to fix a glovebox hinge is also unpleasant.
Starting to feel like I should have listened when people said to avoid used ML's. I mean this is just trim and simple stuff and it is going to cost around $600 in a car that I have owned for 2 months.
A> Any thoughts on what I should do??
B> Have all you <50k mile people had that TSB carried out for tailgate rattles? Do it soon!
Brian
I brought my 01 ML320 in today for a few things, feeling pretty smug with my brand new $3,000 extended warranty.
Pride before the fall...here is what I was told:
1. my warranty was not yet registered so the car will be in for another day. I bought the warranty 6 weeks ago.
2. Broken glovebox lid hinge - cost $250, not covered by warranty.
3. Rattling tailgate - requires latch to be removed and mofied per TSB. Would have been free 200 miles ago (under 50k), not covered by warranty and MB will not foot the bill. Cost $200+
4. Power steering leak - probably covered by warranty, once they register it. Cost $175.
So, I am not feeling so smart now. In fact I have asked them to cancel the entire warranty.
I am very disappointed with MB on item 3. If the TSB requires modifying the latch then I feel that is a known defect. $250 to fix a glovebox hinge is also unpleasant.
Starting to feel like I should have listened when people said to avoid used ML's. I mean this is just trim and simple stuff and it is going to cost around $600 in a car that I have owned for 2 months.
A> Any thoughts on what I should do??
B> Have all you <50k mile people had that TSB carried out for tailgate rattles? Do it soon!
Brian