From MB Canada re synthetic oil
This is the correspondences from MB Canada.<br> <br> <br> Mr. Hon, <br> <br> Customers will be notified by mail either directly by their dealership or the Canadian Head Office once a decision has been made. <br> <br> Best Regards, <br> <br> Katharine Stich <br> Mercedes-Benz Canada Inc. <br> Head Office, Customer Service <br> __________________________________________________<br> <br> <br> Thank you. How would you notify the owners if there is a change in policy? <br> <br> <br> <br> Sebastian <br> <br> <br> <br> -----Original Message----- <br> From:
[email protected] [mailto:
[email protected]] <br> Sent: 2001, July, 26 12:28 PM <br> To:
[email protected] <br> Subject: RE: Oil change <br> <br> <br> Dear Mr. Hon, <br> <br> Thank you for taking the time to contact us regarding this issue. The decision to switch to synthetic oil is a U.S. implemented policy. This is in effect for the U.S. market, and we are presently evaluating their recommendations concerning this issue. A decision will be made very soon in this regard. <br> <br> Once again, we appreciate that your interest in this matter and should a decision be made, please be assured that you will be made aware of it. <br> <br> Best Regards, <br> <br> <br> <br> Katharine Stich <br> Mercedes-Benz Canada Inc. <br> Head Office, Customer Service <br> __________________________________________________<br> <br> <br> <br> <br> I learned that MBUSA has sent letters to owners to switch to synthetic oils for cars that use flexible service schedule, and all oil change is now using synthetic. How come MB Canada still recommends regular oil? Aren't the engines the same? <br> <br> <br> Sebastian Hon <br> <br> --------------------------------------------------<br> <br> This e-mail may be privileged and/or confidential, and the sender does not waive any related rights and obligations. Any distribution, use or copying of this e-mail or the information it contains by other than an intended recipient is unauthorized. If you received this e-mail in error, please advise me (by return e-mail or otherwise) immediately. <br> <br> Ce courriel est confidentiel et protégé. L'expéditeur ne renonce pas aux droits et obligations qui s'y rapportent. Toute diffusion, utilisation ou copie de ce message ou des renseignements qu'il contient par une personne <br> autre que le (les) destinataire(s) désigné(s) est interdite. Si vous recevez ce courriel par erreur, veuillez m'en aviser immédiatement, par <br> retour de courriel ou par un autre moyen. <br> <br>