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SLK 55 AMG
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Discussion Starter #1
I cannot believe it.... I washed my car first time today and found many (7) fine but wide scratches on the bonnet[:(] They are running at 45 degrees to the centerline of the bonnet. I am 100% sure that I did not do it myself as I do not move my washing mit in that direction. I did not see them when I picked up my car a week ago. It is too late to say that the dealer did it....

I thought that they might be a glue residue so I ran my finger nail over them carefully but they seem to be scratches. I thought that the nano paint is much stronger...

I emailed my sale person asking if they could do something to remove them. I may have to buff them off.... Oh painful..... It is only a week old..
 

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R171 200K
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Thats bad news. Hope they come out for you.

On the nano paint thing... I really haven't found it to be anything special either. My car has taken stone chips just like any other and even scratches in the clear coat appear very very easily.
 

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SLK 55 AMG
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Nano paint will only protect against repeated fine scratches that might be producted from constant rubbing of cloth, brush car washes, and so on.

Those scratches may have been produced by, say, a stone stuck to a cable which someone pulled across the bonnet. The cable or gas pump tube etc won't scratch the surface, but a stone or grain of sand can.

You have to understand that it will only protect "so far". Also, you REALLY need to put on a coat of Zaino or equivalent.

I drove my car for a few weeks prior to putting on any coat, and I have a few very small stone chips on my front bumper. Only the clear coat was affected, and they're less then a mm wide, but since then I've placed half a dozen layers of Finish First (akin to Zaino) and no new stone chips have been produced.

Besides, the nano paint comes stock with your car, so it's not as if you paid extra as an option to have it, and now are shaking your head at how 'poor' it is, or is not.

If those scratches have only affected the clear coat, you CAN get them fixed. It won't necessarily cost you a lot, so go have them checked out asap. Once fixed, coat your car with Zaino, FF, Meguiars, or something. You'll give it extra strength.
 

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SLK230
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If i bought a 55AMG and found any scratches anywhere [:0]

That's totally unacceptable..!

Man, that sales-person would be looking for a job somewhere else, far away from me...[}:)][:D]

A new bonnet colormatched exactly to the rest of the car, thats the solution. You should keep the old one as a sparepart.
 

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SLK 200 R171
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67 Posts
Does anyone know the stock paint that comes with the SLK models ? Are they DuPont ?
 

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2005 SLK55 AMG
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MKSM3 - 4/2/2005 6:48 PM

I cannot believe it.... I washed my car first time today and found many (7) fine but wide scratches on the bonnet[:(] They are running at 45 degrees to the centerline of the bonnet.
Do you park outside? Do you or neighbors have a cat? That what it sounds like.
 

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SLK 55 AMG
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Discussion Starter #7
bloflin - 4/3/2005 3:31 PM

MKSM3 - 4/2/2005 6:48 PM

I cannot believe it.... I washed my car first time today and found many (7) fine but wide scratches on the bonnet[:(] They are running at 45 degrees to the centerline of the bonnet.
Do you park outside? Do you or neighbors have a cat? That what it sounds like.
I live in a condo and park my car in a secure underground garage. Have not seen any animals in there...

I am sure that the dealer will find someone that can fix the problem but I am in shock... I am almost 100% sure that someone at the dealer did it when they were washing my car... I will never let them wash it again.
 

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Hi there,

"If those scratches have only affected the clear coat, you CAN get them fixed."

How??[:0]

Cheers...[:)]
 

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SLK 55 AMG
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How? There's been quite a bit of talk about this.

For very faint scratches, one could use Zaino products like Scratch-X. I've never tried it myself, but it 'apparently' does the job quite well.

Some other buffing products can also dissolve the scratches on a clear coat. I know some places can do a very professional job and completely remove any traces of scratches.

For example, the guy who sold me my old R170 230K, came once to find an egg exploded on the trunk hood. It left a sort of 'shatter' effect on the clear coat. Very weird, but it was only clear coat deep. He brought it to a specialist that treats clear coats, and they did 'something' to it that completely removed the marks. I for one could not see them when he showed me the car a week later (shortly after that, I bought the car). The marks never came back, so effectively, it was a top job from that specialist.

Shop around, you might get some quotes for fix-ups like that.
 

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Dealer washing has clear coat scratched my brothers c200 quite badly. Also parts of the car when we picked it up showed dried water that was brown suggesting a pretty dirty cloth used for drying it. We are expecting a call back about it tommorrow although initially you could see the guy trying to go down the "may have already been on there" route. Its pretty annoying since he'd kept that car in great condition.

I've had a clear coat scratch or two removed on mine (one self inflicted!), the guy who did it used some sand paper and cream which he kept rubbing in. He said it needed to be done extremely carefylly otherwise in the sunlight the paint would look duller then the rest of the car. Particularly problematic on a black car like mine. He did a totally invisible job though so its all good.

As for nano paint I understand cars can only be protected so far. A stone hitting paint when you're travelling at speed is bound to damage. Although in one way or another you have definately paid for it, option or not..


Are you sure its too late to say the dealer did it? I know a lot of people who just nod along and accept what the sales guy/waiter/shop assistant (applies to so much!) is saying when they just need to put their foot down a little to get what they want. Never be afraid to demand... you will be suprised.
 

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2005 slk 350
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If your car is only a week old, then the dealer should fix the scratches anyway that is necessary at no charge to you. Every new car I have bought, I always say something to the salesman like,"it looks great, but if I find something when I get home, your not going to give me a hard time?". They always say no problem. I have had almost every car back after I bought it for some touch up, stone chip or scratch, even one's I knew weren't there when I picked it up. I have never had a problem getting the dealer to do it. Just stick your guns. You spent a damn fortune for the car. It's the least they can do!
 

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SLK 55 AMG
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Discussion Starter #12
Thanks folks. I will take my car to the dealer tomorrow and see what they say....

Cheers
 

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SLK 55 AMG
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Discussion Starter #13
I took my car to the dealer today and thier service manaer had a look at the "scratches". Of couse, the first thing he said was "do you think we did that??" I said :I would not say you did it but I definitely say that I did not do it myself". Well, then he ran his fingers over the scratches and to my surprise, some of them disappeared.... He smialed at me and continued "rubbing" the scratches and they all disappeared...

They were glue residues from the protection sheets [:0]

Of course, I was kind f embarrased... but I can sleep better tonight

I love my car!! 525 miles so far
 

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SLK 55 AMG
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uhhh... you didn't actually check the grooves yourself? I thought you mentioned this in your first post?

Well, good to know it's nothing then. Have fun riding your car!
 
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