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'06 e320 CDI
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62 Posts
Discussion Starter #1
I just received the attached letter today advising that the warranty on several SBC components has been extended to 25 years/unlimited millage. Good news! though I have yet to have any issues, can those that know the system well advise if any significant component is not included in this coverage?

front and back of letter are posted.

There is allowance for reimbursement of previous repairs as well.
front.jpg
back.jpg
 

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Purple Moderator
99 ML430, 00 ML320, 05 E500 4matic Wagon
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21,945 Posts
It covers more than I was told by by a service writer and MBUSA.

Wheel speed sensors, brake switch and the yaw sensor are nice addition.

All components that an owner would have to worry about are covered.

IMO this boosts the value of the SBC cars, because I know people did not want
to buy a car that may have a $1500 repair that was just a matter of time before it was going to be needed.
 

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W164 320 CDI MY08
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251 Posts
Great news but had a question. Does it include european market considering that this was published by MBUSA? Had a look yesterday but could not find any news related to this warranty being extended for the european vehicles.
 

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Purple Moderator
99 ML430, 00 ML320, 05 E500 4matic Wagon
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21,945 Posts
It is unknown if European owners are going to get the same extension. I would like to think
that MB does the right thing and make it a global extension.
 

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04 E320 4M Wagon, 90 560SEC, 14 VW Sportwagen TDI
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1,067 Posts
This covers all owners not just the original purchaser? I literally just picked up my w211, This would be excellent if i am covered also. Love the car and knew going in i may end up ponying 2k to fix this
 

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Purple Moderator
99 ML430, 00 ML320, 05 E500 4matic Wagon
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21,945 Posts
It covers all owners from new to owner 2,3,4,5,6,7,8,9,10 and so on.

The only exception that I have been made aware of is if the car has a salvage title. In that case there
are no warranties in place that MB has to honor.
 

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2007 E350 Sedan
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376 Posts
I haven't received the letter yet....Should I take any action or wait a while? :nerd
You know, I have never received one of those sorts of letters that I can recall. But if you have a problem, take a copy of the notice (from here) with you and the service guy at the dealership should know all about it. If he or she says they don't know, the notice from here should get you where you need to go.
 

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2003 E320
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267 Posts
Even though I'm the second owner of my 2003 E320 (211.065), the SBC warranty letter and addendum to paste into your Service and Warranty Information Booklet arrived in the mail yesterday :0). Since I've had work done at the MB dealership, I have to assume that my name and address were associated with the VIN as a new owner; otherwise, I'm not sure how MB knew that I owned the car now. Obviously, in this digital age, personal information is quickly becoming available to all who have the resources to uncover same.
 

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Great news but had a question. Does it include european market considering that this was published by MBUSA? Had a look yesterday but could not find any news related to this warranty being extended for the european vehicles.
Excludes European and Asia Pacific markets I checked :(
 

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W164 320 CDI MY08
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251 Posts
Great news but had a question. Does it include european market considering that this was published by MBUSA? Had a look yesterday but could not find any news related to this warranty being extended for the european vehicles.
Excludes European and Asia Pacific markets I checked <img src="http://www.benzworld.org/forums/images/smilies/frown.gif" border="0" alt="" title="Frown" class="inlineimg" />

Thanks Marley hope they change their mind soon enough 😛
 

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2006 CLS 500
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I've got a 2006 CLS 500, and my SBC brake control unit failed and had to be replaced last July. I was getting the red warning with total loss of power braking while driving. My mileage was 136K. The bill was $1810 at my local MB dealership. Since it was outside the initial 10 year warranty extension, I wasn't entitled to any help. I called MB customer care in New Jersey and they contributed $500 to the repair. Seven months later, in February I got the red light warning/no power brakes going fast around 285 in Atlanta. This time, it was the brake light switch. My local dealer replaced that for $117.

I was very happy to receive the 25 year warranty extension paperwork in the mail earlier this week, and will be seeking reimbursement for both of these jobs. I showed the paperwork to the service manager where they did the work and he said it will take several weeks to see what they will do.

While the money we've paid for these SBC issues is very frustrating, the big deal for me is why would the car shut down the power brake system over an error report. Each time I've gotten the red warning/no power brakes, restarting the car reset the system and they worked. In the case of the brake light switch, I was going 70 mph in very heavy traffic. Losing the power brakes was very scary (and frustrating considering I had the control unit replaced 7 months earlier), and could have been life threatening. Any of you experiencing this warning knows the car is very difficult to stop and requires a lot more time and distance to stop. You have to really stand on the brakes to get anything and it seems to take 3 or 4 times the distance to stop.

I'll let you know what MB does for me. I hope they reimburse all of the labor and parts.
 

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2004 E320 4Matic Wagon
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57 Posts
I no longer own the car that received new SBC at MB Dealer..... Since they would have the records of the repair and I have proof of payment, do you think MB will reimburse for at least the labor charge? Or do you need to prove current ownership of the car for which you paid repairs? THANKS
 

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2003 E320
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33 Posts
My SBC system failed ONE MONTH after the original extended warranty, so it was a total OOP expense of +$1700.

Very happy to get the letter announcing the extended warranty. I took a copy of the service record to the dealership which performed the service and had a check for reimbursement one week later.
 

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2003 E320
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33 Posts
My SBC system failed ONE MONTH after the original extended warranty, so it was a total OOP expense of +$1700.

Very happy to get the letter announcing the extended warranty. I took a copy of the service record to the dealership which performed the service and had a check for reimbursement one week later.

My spouse says I'll now NEVER get rid of the car! But when I do, agree that the extended SBC warranty is a nice selling point.
 

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2000 S430, 2003 S430, 2000 S500, 2003 S600 TT, and 2005 E320 CDI
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Got my letter, too. It's in with the rest of the car's paperwork for when (not if) it needs maintenance. Good on MBUSA for doing that, and I hope Daimler AG extends that to the rest of the world.
 
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