When my rear hatch actuator broke (cheap piece of plastic), my door will not lock anymore. It could unlock the hatch if I locked it manually from the inside since the broken actuator could still push but not pull on the lock mechanism.
Are you saying that you cannot lock it manually from the inside cabin handle either..? If it was the actuator, normally you will still be able to lock it manually from the inside.
Does it make any sound when you try to lock/unlock the hatch..?
If you replace the actuator, you need to be careful and get the right mechanism model/part with the right sensor connection. Otherwise your alarm system and lights will not work correctly as it happen to me with my former 2001 ML 320.
AC
Are you saying that you cannot lock it manually from the inside cabin handle either..? If it was the actuator, normally you will still be able to lock it manually from the inside.
Does it make any sound when you try to lock/unlock the hatch..?
If you replace the actuator, you need to be careful and get the right mechanism model/part with the right sensor connection. Otherwise your alarm system and lights will not work correctly as it happen to me with my former 2001 ML 320.
AC