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Discussion Starter · #1 ·
Hi,<br><br>
<br><br>
I have had a W203 Mercedes C220CDI on order for what must be two years now from an importer in the UK (More Vehicle Solutions) who is purchasing <br><br>
it from a dealer in Belgium (i.e. I am getting a UK spec car for Belgium prices - totally legal and encouraged by the European Union)<br><br>
<br><br>
The importer isn't able to get any information from the dealer - who points to the EU competition rules that Mercedes is trying to get around to dissuade people from importing cars by holding back their delivery dates, but will not<br><br>
give me the details of the dealer, because dealers who are willing to import are 'the core of his business, and he can't release that information'. However I have been able to obtain the chassis/engine number of my car.. Is there<br><br>
anyone who can help me track the vehicle using this information to find out where it is and how long it will take for delivery??<br><br>
<br><br>
I have heard of Mercedes holding back orders (i.e. going against the EU competition laws) - but 2 years?? This is ridiculous!<br><br>
<br><br>
I would be most grateful if you could help me, I very worried.. my money is now in the dealer's hands (I received proof of this from my importer in the form of a Mercedes order form with monies exchanged highlighted, but with the dealer's address blacked out due to the reasons given above), but there is no car - and two years must be unacceptable.. <br><br>
<br><br>
If you, or anyone you know can help me track my vehicle (using the chassis/engine number I have), please contact me at your earliest convenience.<br><br>
<br><br>
Best Regards - Anj<br><br>
<p>njproxy4.avaya.com
 

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Discussion Starter · #2 ·
The belgian dealer has took a very big risk by selling a car with UK specifications (they're probably in trouble right now) ! I'm sorry to say that nobody can help if Daimler Chrysler AG is really holding the production of your car in order to discourage the people dealing with the 'grey market'. In my opinion, you can try to push your importer to ask their MB dealer to hurry otherwise you will write and give yout chassis number to Daimler Chrysler AG in Germany to let them know about this problem.<p>
 

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Discussion Starter · #3 ·
Hi - thankyou for your reply and concern, it's a lot more than most Mercedes dealers were willing to say to me. Well just to let you know that this is not a 'grey' import. The European Union encourages people to purchase cars cross-border in Europe in order to promote competition. It is the manufacturers who are acting illegally by discouraging such purchases. The EU has already fined VW several million Euros for delaying delivery of customer's cars - and is already considering doing the same to Mercedes.<br> <br> I just contacted my Euro Member of Parliament, and for those of you having similar problems.. Mercedes has even set up an office to deal with cross-border sales complaints (a token gesture to please the EU I presume from my experience):<br> <br> Contact:<br> Herr Dirk Mayer<br> Tel: +49 69 95307 411<br> Fax: +49 69 95307 414<br> <br> Thankyou - Anj<p>beproxy4.avaya.com
 
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