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Discussion Starter #1
I ordered an oil filter (Wix 57078) from Amazon and it arrived yesterday. I ordered it based on Amazon's chart saying it would fit my 2012 ML350 gasoline motor. When I opened the box, there was a note saying it would not fit some applications and gave various OEM part numbers that it would not be compatible with. The note said that this included, but was not limited to, the 2012 ML350, E350, GLK350 and C350 with the 3.5 liter gas engine. So now I am thinking Amazon's compatibility chart was wrong.

Does anyone know what the OEM part number is on the original equipment oil filter? Also, has anyone changed oil filter yet with an after market brand?
 

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I ordered an oil filter (Wix 57078) from Amazon and it arrived yesterday. I ordered it based on Amazon's chart saying it would fit my 2012 ML350 gasoline motor. When I opened the box, there was a note saying it would not fit some applications and gave various OEM part numbers that it would not be compatible with. The note said that this included, but was not limited to, the 2012 ML350, E350, GLK350 and C350 with the 3.5 liter gas engine. So now I am thinking Amazon's compatibility chart was wrong.

Does anyone know what the OEM part number is on the original equipment oil filter? Also, has anyone changed oil filter yet with an after market brand?
Just curious and not to appear condescending but why would u buy an oem part from amazon for a new vehicle under warranty esp an oil filter which is not that expensive considering u own such an expensive model vehicle.



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Discussion Starter #3
The reason is two fold - first, I suspect the OEM filter from a dealer is far more expensive than a similar (and perhaps better quality), aftermarket filter. I can buy Mann, Wix, K&N, Purolator, etc. filters on the internet (in this case Amazon) and have them delivered right to my door, which brings me to my second reason - distance. My dealer is 140 miles from me in the big city although there is a small MB dealership closer, about 40 miles away. I guess I could get the filter at the smaller dealership if I really had to but still that is an 80 mile round trip that I would have to coordinate with other reasons for me to go to that town (which I seldom go to anyway). I live pretty much out in the country and usually buy all my auto parts, detailing supplies, etc. on the internet. So it is really for convenience more than anything else that I order my supplies and parts from places like Amazon.
 

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I will check Monday if I have the chance...
 

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The reason is two fold - first, I suspect the OEM filter from a dealer is far more expensive than a similar (and perhaps better quality), aftermarket filter. I can buy Mann, Wix, K&N, Purolator, etc. filters on the internet (in this case Amazon) and have them delivered right to my door, which brings me to my second reason - distance. My dealer is 140 miles from me in the big city although there is a small MB dealership closer, about 40 miles away. I guess I could get the filter at the smaller dealership if I really had to but still that is an 80 mile round trip that I would have to coordinate with other reasons for me to go to that town (which I seldom go to anyway). I live pretty much out in the country and usually buy all my auto parts, detailing supplies, etc. on the internet. So it is really for convenience more than anything else that I order my supplies and parts from places like Amazon.
Excellent points. I guess those living in the city are spoilt. ;)

Also I live in south Africa and the dynamics are different here.
So for a follow up question do u service your own vehicle or just change the filter between services.
Does MB not get fussy about who does service work under warranty?

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Discussion Starter #7
As for your last question first, there are laws here in America that are not applicable in S. Africa which allow you to perform required maintenance on your vehicles yourself or at other places besides the dealership. However, you must document this work properly if warranty claims are to honored. I have always saved parts receipts and taken pictures of my work (now I take videos).

Yes, I have serviced all my own vehicles for the last fifty years. Although it was more time consuming back in the old days, in a way it was easier because today computers run automobiles. I always enjoyed working on my cars, at least when it came to servicing and solving minor problems. That has always been my main reason for doing the work myself. I also saved a whole bunch of money over the years by doing so. I am certainly no mechanic, however, and I could always tell if a problem arose beyond my capability. But things like oil changes are nothing, especially since you do not even need to crawl under the car to drain oil and change filters, at least in the case of the ML350.

Fabbrisd1 said something in another thread last night concerning maintenance that now has me thinking and rethinking my position on this subject of self-maintenance. Because computers are taking on more and more significance in the operation of today's modern automobiles (and Mercedes is often on the cutting edge of this technology), complications can arise that are no longer mechanical in nature but still affect the operation of the vehicle. This is especially true of diagnostics and trouble shooting. He points out that with dealer involvement, they not only perform the general maintenance called for but computer checks and updates are also performed. Mercedes often comes out with software updates that "fix" problems that heretofore were always consider "mechanical" in nature. Tranny shift points and timing are just two examples of how such updates can make a car run better and more efficiently. In the old days (or if you service your car yourself), this sort of thing was ignored or if a fix had to be performed it was done mechanically, not by software. You must have dealer involvement in order to always have the latest upgrades. The car may run okay as is but not as well as with the updates.

The necessity of these various checks and software updates in the years to come (none of which I have the ability to perform) has me thinking that my self maintenance mindset may no longer be the smart thing to do. Sure, anyone can change air and cabin filters and the oil, rotate tires, etc. but all this other stuff really needs to be done on a continuing basis too.

As you pointed out previously, this is indeed an expensive car and it needs to be maintained properly, not to mention (as you said) insuring that there will be no issues concerning warranty claims. How "properly" is defined takes on a whole new meaning in modern vehicles and my definition may no longer be precise enough. I will have to think a bit about all this and decide what I want to do before the first service due notice appears.
 

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As for your last question first, there are laws here in America that are not applicable in S. Africa which allow you to perform required maintenance on your vehicles yourself or at other places besides the dealership. However, you must document this work properly if warranty claims are to honored. I have always saved parts receipts and taken pictures of my work (now I take videos).

Yes, I have serviced all my own vehicles for the last fifty years. Although it was more time consuming back in the old days, in a way it was easier because today computers run automobiles. I always enjoyed working on my cars, at least when it came to servicing and solving minor problems. That has always been my main reason for doing the work myself. I also saved a whole bunch of money over the years by doing so. I am certainly no mechanic, however, and I could always tell if a problem arose beyond my capability. But things like oil changes are nothing, especially since you do not even need to crawl under the car to drain oil and change filters, at least in the case of the ML350.

Fabbrisd1 said something in another thread last night concerning maintenance that now has me thinking and rethinking my position on this subject of self-maintenance. Because computers are taking on more and more significance in the operation of today's modern automobiles (and Mercedes is often on the cutting edge of this technology), complications can arise that are no longer mechanical in nature but still affect the operation of the vehicle. This is especially true of diagnostics and trouble shooting. He points out that with dealer involvement, they not only perform the general maintenance called for but computer checks and updates are also performed. Mercedes often comes out with software updates that "fix" problems that heretofore were always consider "mechanical" in nature. Tranny shift points and timing are just two examples of how such updates can make a car run better and more efficiently. In the old days (or if you service your car yourself), this sort of thing was ignored or if a fix had to be performed it was done mechanically, not by software. You must have dealer involvement in order to always have the latest upgrades. The car may run okay as is but not as well as with the updates.

The necessity of these various checks and software updates in the years to come (none of which I have the ability to perform) has me thinking that my self maintenance mindset may no longer be the smart thing to do. Sure, anyone can change air and cabin filters and the oil, rotate tires, etc. but all this other stuff really needs to be done on a continuing basis too.

As you pointed out previously, this is indeed an expensive car and it needs to be maintained properly, not to mention (as you said) insuring that there will be no issues concerning warranty claims. How "properly" is defined takes on a whole new meaning in modern vehicles and my definition may no longer be precise enough. I will have to think a bit about all this and decide what I want to do before the first service due notice appears.
Wow. U learn new things everyday!
In south Africa we have a maintenance plan added to the vehicle cost so it only makes sense to take the car in.
In fact we take our cars into he dealership to have wiper blades and bulbs replaced. ..


I often think that these days the motor techs just plug your car into the computer to diagnose issues without even going for a drive.
Sometimes this may result in issues of a mechanical nature to be overlooked but hey that's the way the world is going...

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I can update my gps, smart phone, computer and other software-intensive devices on-line through the internet. When do you suppose this same capability will be available for automobiles. Hmm; there's a business opportunity. Someone told me there are 350 million lines of software in the redesigned MY 2012 M-class. With that size of a code-base updates are ongoing; its good to hook it up to the system to see whether things are up-to-date and to get the latest versions as they're made available. I just have to wonder when the manufacturers will figure out that requiring a vehicle to come to the dealership for the update is not really always practical.

Most software systems of that magnitude evolve for decades to be worth the cost of development. Gotta wonder what is MB's approach to this; especially in relation to hardware and mechanical changes (sensor/actuator/microcontrollers)?

Living 80 or 140 miles from the dealership makes it a real hardship. But although my dealer is only 30 miles away, its all city driving and a pain to go the extra distance twice a day -- to drop off in AM and pick up at the end of the day. If service is Mercedes-Benz's goal, they should figure out some way to further cut down the number of trips!

I've been the kind that does my own service. Used to do all my maintenance (in the 70's & 80's), but now its down to oil and filter changes -- don't even do belts, differential or transfer case services any more. Nevertheless, I'll likely do oil, filter and DEF service to the ML. Saves time and money. Before 100K powertrain warranties and extended warranties, I'd send oil off for analysis and cut open the oil filters to visually inspect. Both provide another dimension of understanding of whats going on inside the engine. The engine remains over a third of the cost of the vehicle.

It would be nice to be able to plug a unit in the car that would connect to the internet (thru my router) just to determine whether updates were available and do critical updates. Without supporting the update capability, MB could provide a web application that owners could use to determine whether SB's, recalls, or updates were available. Does mbrace check and provide the driver with notification of these? if not, why not?
 

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Discussion Starter #10
Good points! It certainly would be nice to have the ability to check these things electronically from our own home. I don't know about the MBrace question you have. I decided I do not want MBrace just from reading what others have said and seeing what it offers. The accident notification is the only real thing I can see of value. Anyway, I did not even sign up for the six month trial. They continually send me notices to do so but I ignore them. If MBrace did offer what you are suggesting then it would be worth it. I doubt that will happen because the dealerships do not want anything to cut into their service and plugging that computer in the car is a big deal for them - and rightly so.
 

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Frankly the free trial is 6 months of Masic Service + 3 months of Premium services - secured by credit card.

They send you a full pack of info with sign up literature - then 1 month before expiration of the Premium and 1 month before expiration of Basic you get a letter - when those letters are received you can call in using "i" button on mBrace to cancel ongoing service.

Now - the reason I say this is that Premium Service INCLUDES access to MB product techs specific to the ML and I am MUCH surprised that you don't seem to be willing to take advantage of that.
 

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Discussion Starter #12
Frankly the free trial is 6 months of Masic Service + 3 months of Premium services - secured by credit card.

They send you a full pack of info with sign up literature - then 1 month before expiration of the Premium and 1 month before expiration of Basic you get a letter - when those letters are received you can call in using "i" button on mBrace to cancel ongoing service.

Now - the reason I say this is that Premium Service INCLUDES access to MB product techs specific to the ML and I am MUCH surprised that you don't seem to be willing to take advantage of that.
I thought that was part of MBrace2 and would not be applicable for my 2012 model. Here is what I found on the website: "Beyond allowing you to perform a check of your vehicle's main systems remotely, mbrace2 technology can automatically alert both you and your authorized Mercedes-Benz dealer to potential issues before they become full-fledged problems. In addition, it enables your vehicle to receive software updates wirelessly through the mbrace2 network". Is this what you are talking about? I would like to get the updates this way and problem notifications as well, but it seems like it is available only on MBrace2, if I understand the above quote correctly.

As far as MBrace goes in general, it does have a lot of nice features but I don't use any of them. My travels are local and I never drive more than a couple hundred miles away from home. Even then those trips occur only two or three times a year so I don't need any route guidance, points of interest, traffic alerts or any kind of GPS help (I seldom use the navigator on board as is). I am virtually deaf and my hearing aids do not help much in understanding someone talking to me through the small speakers in a car, especially if there is wind noise, so any assistance from a live person in real time trying to talk to me is useless. I don't use a smart phone, although I have a little cell phone for emergencies, I already have roadside assistance (forever), I never use the services of a concierge, etc., etc. The accident notifications are great but that is the only real benefit I would gain from MBrace.

For someone on the road a lot I can see MBrace as a real benefit but my cars never see more than about 6,000 to 8,000 miles a year on them and they seldom spend a night outside of the garage. I live on a golf course and frankly, I put more miles on my golf cart than I do my automobiles. If I'm gone for more than a day or two from home that means I have taken an airplane somewhere. Bottom line is that although there may be a couple of things I could use, overall I just don't need most of the features of MBrace in my current situation.
 

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The MB part# for the W166 ML350 oil filter is 276.180.0009 - there are no OEM equivalent oil filters in the market I know of yet - and it is not interchangeable with W164 or W163 oil filters.

I have no idea why anyone would not want 3 months 24/7 access to a MB product specialist for 3 months free trial under MB Premium Services or why someone would not want 6 months free basic mBrace
 

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Discussion Starter #14
The MB part# for the W166 ML350 oil filter is 276.180.0009 - there are no OEM equivalent oil filters in the market I know of yet - and it is not interchangeable with W164 or W163 oil filters.

I have no idea why anyone would not want 3 months 24/7 access to a MB product specialist for 3 months free trial under MB Premium Services or why someone would not want 6 months free basic mBrace
Thanks for that and it verifies what I learned yesterday. I sent several oil filter suppliers and manufacturers emails, including Wix and Purolator, and they all responded saying this particular filter is not available as after market and is a "dealer item only". I wonder why? No problem however, since they are available from various parts houses on line and the "local" dealer when I get to the city. I may have to do that anyway soon since my cargo door sometimes works and other times just unlatches but does not open up so I have to have them check it out when I get the chance.

While I am there I will also ask about the three year pre-paid maintenance, which I know you believe to be MB's best plan. This may be all I need since I plan on trading the car when the warranty expires. I think you said somewhere that your dealership sells it for around $800 (if I recall correctly). If my local people sell it for more than that I may contact your service department and buy it if I decide to no longer do these things myself. I believe you have mentioned that you can buy the pre-paid plans any time before the first service.

Mbrace, as I said before, contains features I do not need at all, free or not but you seem high on it so on your recommendation I will call them and activate it just to learn what it is all about. As long as I can cancel it as easily as you say with just one phone call, I see no harm in trying it. I'll let you know what I think after I've had it for a few weeks.
 

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You might see my post about signing up free for Mercedes Owner Online - which gives you a great portal to a lot of other info - including a smooth portal to mBrace..
If you sign up for Owner's Online 1st - then the online activation of mBrace becomes even smoother, see web link below for owner's online that I have posted in separate post as well:

https://www.mbusa.com/mercedes/owners/owners_online
 

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Discussion Starter #16
Yep, I called this morning and my subscription to Mbrace has started. I also saw your link yesterday and signed up for the Mercedes owners thing - looks like that will be worthwhile. Thanks for all the advice. Now I'll have to try to find some reason to use Mbrace and see how it works out!
 

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I have no idea why anyone would not want 3 months 24/7 access to a MB product specialist for 3 months free trial under MB Premium Services or why someone would not want 6 months free basic mBrace
Simple: If you have to act at the end of the free period to cancel vs. it simply cancels itself if you do not renew.

Ever try to cancel the free trial AOL account?

I placed at least 6 phone calls with Sirius/XM the first month and they still didn't get my free trial account correct. Had to call twice when they simply dropped it. Over 3 hours on the phone so far, and another hour on "live internet chat".

Then I got a phone call from Sirius/XM offering "Next 5 months after your free trial for only $24.95 with credit card auto renewal." Another 30 minutes wasted while they read boilerplate text to me and nickel and dimed the charge up to $30. Sales tax. A $2.00 invoice fee because I wouldn't give my credit card number to someone on the phone who called me and I don't know from Adam. "Why are you charging me $2 to send a bill when I have $54 in prepaid credits on my other radio?" Answer: "This is the way we have to do it." At this time I had enough. Way too much hassle for $6/mo vs $10/mo "Mostly Music" that I was supposed to be on.
 

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Let me be clear - again - on mBrace and ad further detail.

You do need to contact mBrace to cancel mBrace premium before end of 3rd month of service and again before end if 6th month of Basic service to "cancel" the respective service before it rolls over to a monthly charge. You can do that easiest either accessing mBrace online, using the "i" button - or calling them at their toll free #. MB will send you a courtesy letter about 30 days before expiration of the free trial as a courtesy reminder.

On Sirius free trial - that on MB normally gets activated when date-of-sale info is uploaded by the dealer to MB - or you can choose to call Sirius. This free trial will auto ancel at the end of the free trial if you so desire.

Keep the beat !
 

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Let me be clear - again - on mBrace and ad further detail.

You do need to contact mBrace to cancel mBrace premium before end of 3rd month of service and again before end if 6th month of Basic service to "cancel" the respective service before it rolls over to a monthly charge. You can do that easiest either accessing mBrace online, using the "i" button - or calling them at their toll free #. MB will send you a courtesy letter about 30 days before expiration of the free trial as a courtesy reminder.

On Sirius free trial - that on MB normally gets activated when date-of-sale info is uploaded by the dealer to MB - or you can choose to call Sirius. This free trial will auto ancel at the end of the free trial if you so desire.

Keep the beat !
Personally I would never give my CC info for a free trail, I do not say that MB is not letting me cancel, but why give me the hassle when MB is trying to sell a product, MB is selling and should make it as easy as possible for me to use it, not causing headache.
(I know it’s not a lot of time you might need to use, but for me it is the principle)
 

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On Sirius free trial - that on MB normally gets activated when date-of-sale info is uploaded by the dealer to MB - or you can choose to call Sirius. This free trial will auto ancel at the end of the free trial if you so desire.
Yes, I only cited Sirius/XM as an example. The free trial automatically ends but during that trial they will offer a 5 month extension which auto-bills to your CC.

At minimum wage I have spent more time on the phone with Sirius/XM trying to get things in order than full service would have cost at full price.

So when the question is asked, "Why wouldn't you take a free trial?" that is my answer.
 
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