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Hello
Maybe every 20 to 30 starts of my W213 E400, there is no sound from the command system. Navi, radio nor the media no sound, if I put the mute on then off, the sound comes on. I have taken it to the dealer and they cannot make it happen, I cannot imagine that a tech sat there trying to start up the car. Friday it happened again and I drove to the dealer, the service agent saw and heard what was happening. They have kept the car again.

Has anyone else experienced this?
 

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I have to believe the problem was caused by my iPod Touch. I was able to make the problem occur when iPod was connected and not when disconnected.
 

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I have a 2017 E300 and have the same problem. Apparently, it's a common occurrence with many E300's. All they say is it needs a software update, but regardless of how many updates the problem still continues. This vehicle has been a disappointment no doubt. Not to change the purpose of this post, but I've had a few repeated issues I've been dealing with. The other issue is how they went to run flats. Defeats the purpose of a car at this class level trying to achieve a smooth ride. Not to mention the tires only last for 15K miles. Never had to put money into a leased vehicle before, but with this E class I've had to. Very disappointing. Somewhat defeats the purpose of a lease.

This is my third E class in the past six year. My lease is up next year-not sure if I'm going to continue with MB or not. Starting to explore other vehicles.
 
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