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Discussion Starter #1
Have any folks on here encountered a buzzing like steering vibration on the new model E Class 220d SE? Particularly at motorway cruising speeds and also noticeable when accelerating or going up an incline so when transmission is under load.
 

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If it's new take it back to the dealer. Doing anything yourself or going outside the official MB dealership network could invalidate your warranty.
 

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Discussion Starter #3
Only dealt with so far within MB.
Its been with my local MB dealer for two weeks, they agree with the issues seen. Found similar and even worse on other new model E Class cars they subsequently tested.
They don't know how to fix so spoke with an MB tech specialist who stated it is a known issue but with no permanent fix.
What they have done to 'patch' it is to force load wheel balance on the car but that's only ok until you hit a pot hole or get a puncture or need new tyres and have to redo all again. Apparently its very expensive.
I bought the car from MB elsewhere so now discussing with them.
Nightmare
 

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^ Lemon laws in your state? Must be an underlying design flaw if it's a "yes sir, they all do that" problem.

Only other thing you could try is to fit a set of tires with a completely different tread pattern. May sound stupid but I've had vehicles that really didn't like a particular type of tread, e.g. Dunlop TT100 tires were great on old Bonnevilles but my Yamaha 550 handled like a teatray on marbles with them, my Rover 620ti loved Pirelli P-zeros but Michelins were horrible.
 

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Have any folks on here encountered a buzzing like steering vibration on the new model E Class 220d SE? Particularly at motorway cruising speeds and also noticeable when accelerating or going up an incline so when transmission is under load.
I had this issue on an S Class, turns out I had the wrong tyres on the car
 

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Discussion Starter #6
Good point ref trying alternative tyres. MB will have to fund that...
Currently she's wearing Hankook Ventus S1 Evo tyres which I believe are Continentals in all but name.
 

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^ Hankook = dog poop!

Try some decent Pirellis, Michelins or even proper Continentals. It's not just the tread pattern but the design of the tire structure that's important. Hankook may be cheap Conti copies, or even real Contis under a different name, but I wouldn't trust them one inch!

Way back when the world was back and white, men wore hobnail boots and cloth caps and walked funny, Japanese motorcycles used to come with Yokahama tires. Yokahamas were derided by the British motorcycling press for being the World's first Teflon-coated (i.e. non-stick) tires.
 

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I have an S280 which had the factory 16 inch wheels on it but the person I bought the car off had put on cheap tyres with a speed rating of H which I believe are for vans!! Insult to the S Class.
As soon as I hit 60+ MPH, the steering would vibrate and so would the car. I had spare 18 inch AMG wheels lying around so I put on some 245/45R18 Pirelli PZero XL tyres on and now I don't have any issues.
Therefore I suggest you check the speed rating and tyre brand/quality.
I recommend Pirelli, Continental or Goodyear.
 

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Discussion Starter #9
I'll let you know how the MB dealer responds to how they plan to fix the vibration issues. I'll certainly suggest they try better quality tyres.
 

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Discussion Starter #10
Made the decision to sell my fuzzy buzz steering 220D SE back to MB dealership at a sore loss and did so Monday past.
MB as expected wouldn't accept any problem liability existed insisting they were all like that. But at least they bought the car back at my loss which they weren't obligated to do under UK consumer law.
Overall the sales chap was great and a pleasure to work and who understood my reasoning.
So an expensive lesson learnt, no more Mercs for me, off looking at other makes now.
 

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^ What happened to The Consumer Rights Act 2015, Section 9(3)?:

(3) The quality of goods includes their state and condition; and the following aspects (among others) are in appropriate cases aspects of the quality of goods—
(a) fitness for all the purposes for which goods of that kind are usually supplied;
(b) appearance and finish;
(c) freedom from minor defects;
(d) safety;
(e) durability.


I would have thought you could've had 'em on (a), (c) and certainly (d).
 

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Discussion Starter #13
^ What happened to The Consumer Rights Act 2015, Section 9(3)?:

(3) The quality of goods includes their state and condition; and the following aspects (among others) are in appropriate cases aspects of the quality of goods—
(a) fitness for all the purposes for which goods of that kind are usually supplied;
(b) appearance and finish;
(c) freedom from minor defects;
(d) safety;
(e) durability.


I would have thought you could've had 'em on (a), (c) and certainly (d).

I read up on my UK consumer rights. In this case, it would be extremely difficult if not impossible to prove that a subtle fuzzy buzz steering vibration would be deemed a fault or defect. The dealer rejected that completely, as they would. I would have to go through a protracted legal campaign against the corporate might of MB with most likely failure. So MB are under no obligation to buy the car back. However they did but at less than what I paid as they said, they have a business to run.
 

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I read up on my UK consumer rights. In this case, it would be extremely difficult if not impossible to prove that a subtle fuzzy buzz steering vibration would be deemed a fault or defect. The dealer rejected that completely, as they would. I would have to go through a protracted legal campaign against the corporate might of MB with most likely failure. So MB are under no obligation to buy the car back. However they did but at less than what I paid as they said, they have a business to run.
Actually your case is against the retailer / dealer, not MB. The retailer / dealer sold you the car, after all, and that's who your contract was with.

Think about it. If you bought a washing machine from Currys and it blew up in your kitchen you'd sue Currys not Electrolux or whoever. Or if you bought a can of beans from Sainsburys and it turned out to have a mouse inside it, you'd sue Sainsburys as that's who you had a contract with, not Heinz or whoever made the Sainsbury brand beans you bought for that matter. Same thing applies in law regardless of size of purchase.

If I were you I'd talk to the AA, RAC, and / or your local solicitor. You could still sue for the balance between what you paid and what you got back, possibly in Small Claims.

Oh, and get that lawsuit in before March 29th :)

And no, I'm not a solicitor, so talk to a real one please.
 

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why did a 4 month old car have cheap tires on it? wouldnt it of been cheaper to just buy new tires?

jag, If I bought a can of beans with a mouse in it I would sue the bean maker 100%. the store I bought it from didnt put the mouse in the can.
 

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I believe the OP is (well, was) running the tires that came on the car. Why it came with cheap ones I don't know. Maybe the originals got knifed on the delivery trailer or maybe MB was just penny pinching.


One thing does occur to me though. Perhaps this particular model got dropped or damaged in transit and a suspension control arm got slightly bent or something, I don't know. If it's only this particular car doing the shimmy I'd suspect the iffy tires or a bad control arm or something, but if they all do it, then it's a design flaw. Either way the car is / was not of "merchantable quality" (as the old Sale of Goods Act, 1979 used to put it) and under UK law the OP is entitled to a full refund.

As for the hypothetical mouse in the can of beans I am first remined of the old waiter waiter there's a fly in my soup joke, to which the reply was "Please be quiet or they'll all want one!", but under UK law you have a contract with the retailer you bought it from, not the manufacturer. You would have to sue the retailer, then, if the retailer sued the manufacturer you could sue in tort, or at least that's how I remember my UK contract law.
 

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Discussion Starter #18
Here's my theory for what its worth.
Approx 99% of new model E Class cars are AMG line. MB will have comprehensively tuned and optimised that suspension / steering set-up during development.
The softened spring / damper set-up on the SE would appear to have not been properly optimised by MB in my opinion.
The AMG I traded in, nor others I'd driven, didn't exhibit any higher speed fuzzy buzz nor low speed chatter type steering.
Two consecutive SE models I owned exhibited exactly the same vibration features. As did two other cars my local MB dealer tested.
I believe it is a symptomatic feature of the SE model only and this is NOT accepted by MB as a 'problem'. So I was never going to get any resolution.
In my case, I just couldn't live with it.
As for fitting new tyres which may or not have worked, they did offer, but two SE fuzzy buzz chattering cars later over three months, I'd absolutely had enough and had to get out of the situation.
 

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I'm not sure you're right about 99% of new E Classes being sold being AMGs. Rather I think it will be the other way around. Certainly MB stealerships over here are full of E300s. My stealership of choice MB Sugar Land currently has 40 new E Class on its lot, of which 10 are AMGs (three convertibles, two coupe's and five sedans). 22 E300s and 8 E450s.


Rather I think MB has a latent defect they're not fessing up to. Whether it's caused by el cheapo tires (whereas the prototypes and AMGs have nice sticky Pirellis or something) or bad suspension design (which got changed for the AMGs anyway) I don't know, but you would think MB would be working on the problem. Then again, they denied anything was wrong with the 1990s A-class until the TV shows started rolling them on peak time news channels.

I'd sue for the difference in what you paid and what you got refunded in Small Claims and see what happens. Contact all the papers, TV companies, Top effing Gear, the whole lot, see if they know anything or want to take up the story. With March 29 on the horizon I'm sure some of them will be chomping at the bit to do a bit of Bosch-bashing.

I'm potless at the mo, so I won't be buying an E Class this year, but I won't be buying a 2019 if I ever do..
 
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