Hey, Michael, I am very agree what they call the 'good service' in the GTA M-B dealer. My dad have a S420 and we go to the Thornhill Dearler, and we have the same experience as you did. I don't know what happen with their service, and everytime we book the serive for checkup, we have to call them two to three weeks ago. <br> <br> I think the M-B service should keep up with the Lexus!!<br> <br> By the way, do you know anyone have a W203 and love their car and want to get together and sharing experiences.<br> <br> Thank You.