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1999 C-280. & 2000 SL500
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This is the responce I received from MBUSA as to why they do not support customers who purchased their anolog car phone in 1999

Mr. Roberts,

Thank you for your comments. We apologize for your dissatisfaction and
recognize your position.

We agree in your assessment that this is not "rocket science", however, ask
that you understand that implementation of a digital phone system would be next
to impossible at this point in time. Unfortunately, your vehicle does not have
the necessary internal hardware to support a fully integrated digital phone
system (i.e. wiring harnesses, linear compensator, antenna, coaxle cable, D2B
fibre-optic databus, etc.). Assuming one could "retrofit" this hardware, one
would need to have your vehicle comletely disassembled to install it. This is
not very practical. Even if this could be done in a more pragmatic manner, as
the vehicle did not undergo the proper testing for electromagnetic interference
for digital phones, we legally, could not install it.

Thank you for sharing your comments.

Joseph Burka
Customer Relations
Mercedes-Benz USA, LLC
201.476.6249 =

does this make sense to anyone??????
 

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CLK55/G500/E55/ML55/etc.
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This is the responce I received from MBUSA as to why they do not support customers who purchased their anolog car phone in 1999

Mr. Roberts,

Thank you for your comments. We apologize for your dissatisfaction and
recognize your position.

We agree in your assessment that this is not "rocket science", however, ask
that you understand that implementation of a digital phone system would be next
to impossible at this point in time. Unfortunately, your vehicle does not have
the necessary internal hardware to support a fully integrated digital phone
system (i.e. wiring harnesses, linear compensator, antenna, coaxle cable, D2B
fibre-optic databus, etc.). Assuming one could "retrofit" this hardware, one
would need to have your vehicle comletely disassembled to install it. This is
not very practical. Even if this could be done in a more pragmatic manner, as
the vehicle did not undergo the proper testing for electromagnetic interference
for digital phones, we legally, could not install it.

Thank you for sharing your comments.

Joseph Burka
Customer Relations
Mercedes-Benz USA, LLC
201.476.6249 =

does this make sense to anyone??????
No, actually it doesn't.

Your car DOES in fact have the fibre optic wiring. If it has the completer kit (meaning you had the analog phone previously installed), you can install a new phone kit in about 10 minutes. I updated my analog phone to a new GSM phone set. It took about 10 minutes, most of which was used jury rigging cable ties to hold the new PSE (the new PSE mounting holes did not line up with my bracket). If I wanted a complete permanent installation, it would have taken maybe 20 minutes. I plan to do more work on it to start using the roof-mounted cellular antenna, etc.

If your car did not have a phone installed previously, it will take about one hour to install all the requisite parts--such as additional fibre loop, possibly the wiring to the PSE, etc. I need to look at a 1999 W202 without a phone installed (I haven't found one yet that hasn't been modified by an aftermarket stereo shop), but when I find one, I can assemble the list of required parts.

So, yes, it's possible--since you have a 1999 model car, you have fibre optic wiring and the stereo head unit to support integrated phones; No, you should not need to take apart too much of the car, and even if you did, it would be the same as what was required when installing the phone available in 1999.

-s-
 
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