[cleaner]

I just bought a 2004 E500. I have owned BMW's my whole life and my experience with my new E500 has been great.

I do want to get some sort of extended warrantee and I am not sure if I should go to a dealer or if anyone has a better idea.

Thanks for the help.

Jordan

 

[floorithoney]

I went aftermarket with Warranty Direct. Seems to me you get better, more comrehensive coverage for slightly less money.
You also get a few other benefits like roadside assistance and they pay for part of rental if breakdown occurs while travelling etc.

You can also use anyone you want to service/repair your car in the event you do not want to use or do not
have a good relationship with your local MB dealer...

I paid $2,550 for 4 years and 75K miles and got thier "Luxury-Care"
This includes Airbag systems, Nav, Phone as well as 4Matic coverage (which added about $80 or so).
I was led to believe it also covered lots of little things that MB does not cover in their CPO plans like many of the
motors in the car for windows wipers etc.

MB was asking $2,600 for 2 years or $3,600 for three yrs. Both had 100K mile caps.

 

[vettdvr]

I just bought a 2004 E500. I have owned BMW's my whole life and my experience with my new E500 has been great.

I do want to get some sort of extended warrantee and I am not sure if I should go to a dealer or if anyone has a better idea.

Thanks for the help.

Jordan

I would get the MB warranty. I had warranty direct and the local dealers refused to honor aftermarket warranties. That would mean that if you had a Mercedes problem and wanted the MB dealer to do the work, they could refuse the warranty and bill you for the work. The MB warranty is honored at MB dealers nation wide and records kept in the MB comuter system. Just my opinion. PS.. my Warranty Direct warranty was their top of the line warranty and still not accepted at local dealers. Jim

 

[floorithoney]

vettdvr - So how did you handle warranty work with Warranty Direct? Did you pay the MB dealer directly and then have WD reimburse you for the expense? Surely you did have to pay for covered services?

 

[vettdvr]

I sold the car when the factory part of the warranty expired. I friend bought the car and drove it 25,000 miles and they haven't used the warranty. The times I brought the car in to the dealer they refused to use the aftermarket warranty and had a big sign posted at the drop off point they would no longer accept anything but factory warranty. Apparently they had difficulty getting payments.

I also drive a corvette. Check this link on warranty on the vet board. Jim

http://forums.corvetteforum.com/showthread.php?t=1702205

 

[whitewagon]

I also have Warranty Direct...I went to my Indie Mechanic ( I hate using the dealership...) and asked him all about different warranties...He recommended Warranty Direct, and uses them all the time. While I admit, when your on the road, it might be more of a challenge, WD will still reimburse you for the costs, if the dealership does not want to get involved. I've found the dealerships are sloppy with their work and do little or no diagnostics on problems, but just start replacing stuff. My Indie is set up with STAR diag, has all the updates and uses genuine parts...His overhead is low and his rate is $75/hr...much less than the $125 or so at the dealership. He even gives me a free car wash coupon!

 

[vettdvr]

I also have Warranty Direct...I went to my Indie Mechanic ( I hate using the dealership...) and asked him all about different warranties...He recommended Warranty Direct, and uses them all the time. While I admit, when your on the road, it might be more of a challenge, WD will still reimburse you for the costs, if the dealership does not want to get involved. I've found the dealerships are sloppy with their work and do little or no diagnostics on problems, but just start replacing stuff. My Indie is set up with STAR diag, has all the updates and uses genuine parts...His overhead is low and his rate is $75/hr...much less than the $125 or so at the dealership. He even gives me a free car wash coupon!

Sounds like you have a good place to deal with, you are fortunate. :thumbsup: Jim

 

[Peter Guenther]

I have had much better luck with factory warranty, There are good mechanics out there, but the warranty companies usually try and negotiate. With MB its not my worry, they basicly offer the same warranty as "starmarked" its cheaper if you buy it early.

 

[delikanli]

Warranty direct

How has your experience been with warranty direct? Can you use it at Mercedes dealerships for service?