The following applies to COMAND 2.0 (NTG 2) units with MHI phone systems. We would appreciate feedback from owners of COMAND 2.5 (NTG 1) and later COMANDs.
The following explains how to display the proper icon (home, cellular, or office) icon for persons having multiple numbers, and to do so without the annoying conflict and duplication of numbers that members have complained of, especially when using a Bluetooth cell phone. The process is necessary because the your cell phone contacts, COMAND phone book, and the voice control module memories are each separate.
For your convenience, at the end of this post there is a pdf file for download that contains the information from the first two posts in this thread.
First, pair your cell phone and allow your cell phone’s phone book (contacts list) to load (you will see “Now Downloading” at the bottom of the screen if you have selected “TEL” on COMAND). See photo 1.
![]()
Second, once the phone book download is complete, select the phone book soft key (the phone book icon on the left of the “TEL” screen, shown in photo 2). This brings up the screen shown in photo 3, which displays the phone contacts list that has been downloaded, and a soft key labeled “NEW.”
![]()
Third, select the “NEW” soft key as shown in photo 3.
![]()
Fourth: You will then be shown a choice of the icon – Cell, Work or Home (it may read Cellular, Office, Home on some COMANDS) - for the number you would like to input (Photo 4). Select one (using COMAND up/down arrows and “OK” below the keypad).
![]()
Fifth, input the name and then the number in the resulting menu using the COMAND keypad to the right of the COMAND screen (photo 5).
![]()
Some important NOTES:
*** a. All names and numbers must be input on the COMAND; they will not automatically transfer from your phone into this menu.
*** b. When in this mode if you do not want to have a duplicate number in your phone and in your cars head unit, put the name and number exactly as it is in your phone. That is, if you have a 1 before the number in the phone, make sure you put the 1 in front of the number when making the entry in this menu. If it doesn't have a 1 in front of the number then make sure it doesn't have the 1. This is especially important for the phone number.
***c. You can vary the name information from your phone’s contacts name if you wish, but use the same name for each person for whom you are entering separate numbers. That is, if entering 3 numbers for "John" be sure to use the name "John" for all 3 numbers.
***d. When making the entries, it will help you to keep your phone open to the person and number you are entering and put it in as you visually see it.
***e. I found it easiest to enter the name I wished to use in voice dialing (discussed below) in the surname block.
Sixth, once you have done the name and number entry, push the OK button (shown in photo 5 above). Now, using the steps beginning with pressing the “NEW” soft key, enter the additional numbers for the same individual (again, be sure to use the same surname for the same individual). As a suggestion, once you have completed the multiple entries for the first person, check your phone book listings; they should display the person’s name, and the icons with the proper number associated with each icon, on COMAND.
Last, go back and do the entire process over until you have everyone in your phone book entered into the head unit and make sure you have the correct icon for each number you input. Once that is done, your screen will show your correct icon next to the numbers associated with each name.
Now, we are ready for completing the process so that you can perform hands free voice dialing for each person for whom you have made the entries discussed above.
The following explains how to display the proper icon (home, cellular, or office) icon for persons having multiple numbers, and to do so without the annoying conflict and duplication of numbers that members have complained of, especially when using a Bluetooth cell phone. The process is necessary because the your cell phone contacts, COMAND phone book, and the voice control module memories are each separate.
For your convenience, at the end of this post there is a pdf file for download that contains the information from the first two posts in this thread.
First, pair your cell phone and allow your cell phone’s phone book (contacts list) to load (you will see “Now Downloading” at the bottom of the screen if you have selected “TEL” on COMAND). See photo 1.
Second, once the phone book download is complete, select the phone book soft key (the phone book icon on the left of the “TEL” screen, shown in photo 2). This brings up the screen shown in photo 3, which displays the phone contacts list that has been downloaded, and a soft key labeled “NEW.”
Third, select the “NEW” soft key as shown in photo 3.
Fourth: You will then be shown a choice of the icon – Cell, Work or Home (it may read Cellular, Office, Home on some COMANDS) - for the number you would like to input (Photo 4). Select one (using COMAND up/down arrows and “OK” below the keypad).
Fifth, input the name and then the number in the resulting menu using the COMAND keypad to the right of the COMAND screen (photo 5).
Some important NOTES:
*** a. All names and numbers must be input on the COMAND; they will not automatically transfer from your phone into this menu.
*** b. When in this mode if you do not want to have a duplicate number in your phone and in your cars head unit, put the name and number exactly as it is in your phone. That is, if you have a 1 before the number in the phone, make sure you put the 1 in front of the number when making the entry in this menu. If it doesn't have a 1 in front of the number then make sure it doesn't have the 1. This is especially important for the phone number.
***c. You can vary the name information from your phone’s contacts name if you wish, but use the same name for each person for whom you are entering separate numbers. That is, if entering 3 numbers for "John" be sure to use the name "John" for all 3 numbers.
***d. When making the entries, it will help you to keep your phone open to the person and number you are entering and put it in as you visually see it.
***e. I found it easiest to enter the name I wished to use in voice dialing (discussed below) in the surname block.
Sixth, once you have done the name and number entry, push the OK button (shown in photo 5 above). Now, using the steps beginning with pressing the “NEW” soft key, enter the additional numbers for the same individual (again, be sure to use the same surname for the same individual). As a suggestion, once you have completed the multiple entries for the first person, check your phone book listings; they should display the person’s name, and the icons with the proper number associated with each icon, on COMAND.
Last, go back and do the entire process over until you have everyone in your phone book entered into the head unit and make sure you have the correct icon for each number you input. Once that is done, your screen will show your correct icon next to the numbers associated with each name.
Now, we are ready for completing the process so that you can perform hands free voice dialing for each person for whom you have made the entries discussed above.
