I have recently purchased a CLK 320 04/2004 model.
The button to move the headrests down do not work. The headrests only move up.
I have checked the fuses and it all seems fine.
Does anyone have any ideas to what it might be?
Try pulling fuses #27 and #29 (in the driver's side dash). This will reset the control module. If that doesn't work, you may have a bad wiring harness . Remove the rear seat back (two Torx screws on the bottom edge, then slide down) and you can access the wiring and motor.
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