The ring around it lights up when the car's lights are turned on, and have checked the relevant fuses. All are fine. Anything plugged in doesn't work though, tested on other cars and it's working. Any idea how to troubleshoot this?
I don't use it for cigs, I use it to charge my phoneJust a quick note, the cig lighter adapter usually doesn't work when ignition is not on. but the ring will light up if you turn the lights on. Try with the ignition on.
Also, try the cig lighter instead of a plug, if the lighter gets hot, then it is working. The reason for this is the depth of some adapters aren't long enough to work properly in the MB adapters. Usually cheap ones don't work well. It might just be that the plug you have is not reaching all the way down to complete the circuit.
After consulting Arjen's photos, would it be closer to the hand brake or the cup holder?You would have to verify that the contacts in the socket are dead. (use a multi-meter to reach into the socket and touch the connections deep in there with the key power on.)
If dead,..you would have to lift the console up by forcing a lift by prying the console up from the opposite end.(near the hand brake)
It's held in place by squeeze clips on each side near the hand brake end. Once up, ..you would have access to the wiring at that socket. If the light is on,..it's probably a weak or broken connection at the socket.
Let us know...