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'07 S550
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Discussion Starter #1
Hi all,

I'm about to purchase an extended car warranty for my '07 S550 and just curious if anyone has coverage through this company or have dealt with them before? I've checked my local dealership and they accept claims through this company as long as they pay via credit card to the dealer.

I've checked around and they seem to be the most reasonable:
$2800 - 6 year / 75,000
$3400 - 4 year / 100,000
$3650 - 6 year / 100,000

I'd much rather have coverage through MB, but they only allow it if you are the first owner of the vehicle - not the second. Anyone have any thoughts to this before I pull the trigger? Are the prices reasonable?

Thanks,
Eric
 

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I think that is a reasonable price because MB offered me a basic warranty for 2yrs for $1.5k. it all depends on the package u r getting, so i think for prices u have it seems to be a very good deal u got.
 

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Volvo S80, E550 4Matic
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Hi all,

I'm about to purchase an extended car warranty for my '07 S550 and just curious if anyone has coverage through this company or have dealt with them before? I've checked my local dealership and they accept claims through this company as long as they pay via credit card to the dealer.

I've checked around and they seem to be the most reasonable:
$2800 - 6 year / 75,000
$3400 - 4 year / 100,000
$3650 - 6 year / 100,000

I'd much rather have coverage through MB, but they only allow it if you are the first owner of the vehicle - not the second. Anyone have any thoughts to this before I pull the trigger? Are the prices reasonable?

Thanks,
Eric
I don't think this is the case. You can buy the MB extended warranty if you are the second owner as long as you are covered by the original warranty at the time you buy the extended warranty. I'm in your situation an I'm actually concerned about the MB extended warranty because I heard it's not actually bumper to bumper and has exclusions! For example if the active seat bladder goes out, I heard that is not covered by the MB extended warranty.

I heard on the forums that the AAA warranty is more comprehensive. Anyone have any feedback/information about that?

BTW are the time period you list above from the time of your purchase of the actual first in service date?
 

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2004 Mercedes-Benz S55 ///AMG, 2006 Mercedes-Benz E350
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685 Posts
Eric,

There is more to this than price and duration of warranty. I recommend you consider: Deductible amount, transferability, exactly what they cover (check fine print) is it power train only or do they cover electrical, etc. ?

I have MB warranty and very happy with it, dealer service obtains authorization within minutes and they cover everything with zero deductible and it is transferable to the next owner if I sell the car.

I don't think being the 2nd owner is an issue, MB might charge you a fee to certify the car prior to issuing an extended warranty.

Good luck !
 

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'07 S550
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Discussion Starter #5
Time period listed is after manufacturer warranty expires. After thinking about this more, I think I'm going to take my chances and not get the warranty. The car has been pretty reliable thus far. I mainly use it to/from work with no major road trips. I hope I'm making the right decision. Thanks all for your feedback.

I don't think this is the case. You can buy the MB extended warranty if you are the second owner as long as you are covered by the original warranty at the time you buy the extended warranty. I'm in your situation an I'm actually concerned about the MB extended warranty because I heard it's not actually bumper to bumper and has exclusions! For example if the active seat bladder goes out, I heard that is not covered by the MB extended warranty.

I heard on the forums that the AAA warranty is more comprehensive. Anyone have any feedback/information about that?

BTW are the time period you list above from the time of your purchase of the actual first in service date?
 

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SL550 Designo Crystal & Red Interior R231 - SL55 Silver & Black Interior R230 - E550 - W212
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I'm in the same boat as you Eric. I let my warranty expire a few weeks ago after getting a boat load of work done prior. I hate to say it but I basically complained about everything and they found something verywhere to fix...

This is my 3rd MB and I've done the same on each. My last S Cost me $900 in 2 years and my previous E500 cost me less than that over the two years that I had that out of warranty.

You can never be 100% sure but I do believe that the odds are in our favor if we take care of the cars. I hope the MB Gods dont make me eat humble pie now...

Time period listed is after manufacturer warranty expires. After thinking about this more, I think I'm going to take my chances and not get the warranty. The car has been pretty reliable thus far. I mainly use it to/from work with no major road trips. I hope I'm making the right decision. Thanks all for your feedback.
 

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'07 S550
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Discussion Starter #7
I'm in the same boat as you Eric. I let my warranty expire a few weeks ago after getting a boat load of work done prior. I hate to say it but I basically complained about everything and they found something verywhere to fix...

This is my 3rd MB and I've done the same on each. My last S Cost me $900 in 2 years and my previous E500 cost me less than that over the two years that I had that out of warranty.

You can never be 100% sure but I do believe that the odds are in our favor if we take care of the cars. I hope the MB Gods dont make me eat humble pie now...
Ha ha... I did the same thing as far as having a ton of warranty work performed before the S went out of warranty. That concerned me a little as being the 2nd owner and the car is only 3 years old. But you're right in that MB went above and beyond the call of duty and made sure things were right. Hopefully that will tie me over for another 3 years. So your post has put me at ease so to speak especially after reading this thread from Rick Cell:
http://www.benzworld.org/forums/w221-s-class/1553540-2007-s550-engine-problems.html

Hope we'll be fine as well... it would be in my best interest to start finding a decent import shop just incase I need to have some work performed. I figure they would be a lot cheaper than having work serviced by a MB dealer.

Thanks for the post.
 

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2008 S550 4matic
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extended warranties problems and possibilities

I bought a 4 year 100,000 warranty from AAA (Automobile Association of America) and paid $2800. They were actually representing the company that puts out the warranty. When considering warranties understand several things:

1) While there may be no deductible the coverage will pay out for what is reasonable and customary. When the air shocks compressor on my car went out the company wouldn't cover parts that ultimately added up to about $600

2) The $600 number that I could have paid out would have been less IF I were willing to wait for the company to ship the parts to the Mercedes dealer

3) The warranty company does NOT have to use genuine MB parts. They typically do because there aren't alot of 3rd party mfg's for MB parts (like the compressor)

4) Also understand that MB doesn't want to use someone else's parts - their parts department is supposed to make a profit. I was able to leverage the longterm customer relationship with the dealer and he sold the parts at the same price that the warranty company was going to buy them for someplace else. Ultimately, my out of pocket cost on a $2200 repair was $210

5) READ the contract. Keep it handy. When my claim was being processed a cost was being denied. I spoke to a warranty company supervisor and told him which section of the contract I was referencing and as a result I got the issue covered.

The advantage of a 3rd party warranty over a MB warranty is that you can take the car anywhere you want to. If it is a european car specialist or Joe's garage down the street (for an engine mount) you're good to go. With a MB warranty - you gotta go to MB.

One more thought - while you may be offered a monthly payment plan don't take it. I made the mistake of doing that on for my 2nd MB and the huge caveat is - if your payments don't cover the cost of the repair they will only pay out what you have paid them to date. My advice - pay the whole thing upfront.

More than likely you will have to be involved in the negotiating process with the warranty company. If you don't MB will take what they are being paid and bill you for the rest. If you don't like the number you are being billed remember that MB won't release the car until they are paid (as to be expected). Get involved early and good luck.
 

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2003 S500 4MATIC
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^^I also bought an extended warranty through AAA. I would never do so again. They only pay the "national average" price for aftermarket parts which is only about 2/3 of what OEM parts cost. They also use a labor guide that nobody else seems to use; it always lists less time than what even my independent shop charges, let alone the dealer. It also takes time to get approval for repairs, meaning a job that should take 2 days might take 4. I just had about $2400 worth of work done and they only paid about $1600, leaving me $800 out of pocket. Its also common for aftermarket warranty companies to go out of business, leaving you completely in the lurch. I would not quite call them a scam, but they are usually a much worse deal than they appear to be.
 

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MB Factory Extended Warranty

My 2c:

You should try calling Rich Carslon at Mercedes Benz of Georgetown (Texas) @ 512-930-6155. I just got a MB Factory Extended warranty from him, cheapest one I could find out of 10+ dealers I called. I live in the Dallas area and even tried dealers out of state since I got a great deal on my wife's Lexus warranty from a dealer in Kansas.

I have a 2007 S65 AMG, the list price on the warranty for 7 yr 75K miles is $3850, most dealers were quoting me that plus 15% surcharge since it was not purchased within 30 days of being new and since I am not the original owner of the vehicle. I had quotes ranging from $3850-4850 but Rich got me it for $3000. Being that its a $200k vehicle I think its a bargain, plus its not an aftermarket warranty so I dont have to worry about it being a scam!
 
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