I have seen the same hole on my truck. In my case, it has a plug which looks like it is going to fall off... I can feel cold air blowing on my feet no matter what the position for the hot air is. I have the feeling that this is the body access plug which costs around $3 (PN 110-987-09-44) and it has something at least partially to do with the cold air in my feet. I am going to replace it and put rubber glue around it, sometime during the Christmas holidays. I will post an update if replacing it lowered or completely took care of the cold air issue.