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Discussion Starter · #1 ·
Disapointed with Mercedes Benz.

Mercedes-Benz is not committed to delivering a exceptional product like they say they would.<br><br>
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Just got a Brand new 2002-CLK320 9/15/2002.. Less then 3 days/300 miles and already at the dealers for an electrical repair(Radio and Navigation system)keep cuting out.They had remove just about everything (new deck,new rear windshield ,Main COAX electrical cable,...ect)and still coun't find the problem.<br><br>
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After spending $52,000 on a car like -Mercedes- you would expect trouble free.<br><br>
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-Why the first few enthusiasts who keep their faith in the companies new product have to face the brunt?<br><br>
-Why don't the company carry out the necessary homework and trials before launching a product.<br><br>
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Now 10/4/2001 the car still at the dealer(Mercedes Benz of San Diego)...still waiting for more parts to be replaced. I have took some of the pictures of the car during the repair... not a pretty sight...I will post some of those pictures up tonight.<br><br>
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I am sorry to say that my faith with Mercedes Benz has totally been shattered . The spicy marketing of their product carried me away. I don't know whether there is a drawback in the car or their service staff is not trained to deal with the new generation of cars. But ultimately I have suffered the trauma of visiting the service station repeatedly . I hope Mercedes Benz will take the corrective measures so that I am not forced to approach the press/ consumer court for redressal. <br><br>
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Hai Pham<br><br>
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Discussion Starter · #3 ·
I were with HAI when he picked up his 02' Clk 320. Mercedes should give him another car because.....

<br> they know the problem even before the car is driven off the lot. Mercedes had serious problem with reliability. I still remember, i went through hell with my SLK too.
 
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Discussion Starter · #5 ·
Re: Disapointed with Mercedes Benz.

I had a problem with the radio in my '00 CLK430 w/COMMAND. Every time I made a hard left turn or hit a big bump the sound from the radio would crackle and die. The head unit stayed operational but nothing would come out the speakers. A sharp blow with my fist to the right side of the dash would restore normal operation. The technician couldn't duplicate the problem so I took him for a wild ride. Loose connections is all it was.
 
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