I am on a road trip and my DVD changer on the Command on my 2010 E550 is jammed...and I have a 2 yr old with me! The screen reads"Loading..." and you can hear the unit trying to move the disk out of the way.
Does anyone know of a quick reset for the unit?
It sounds like mechanical problem that requires removal/open up the headunit. No easy fix. Or I may be wrong.
The best thing to do now is to stop putting the headunit in DVD mode so it won't keep doing the unloading which may worsen the problem. A broken gear will require replacement of the whole unit.
Stop by any nearby Radioshack, Walmart, Target, Best Buy or any department store to get a portable DVD player for the 2-year-old. $50 fixes the problem of "arrre weee theeerrre yeeett?"
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