I have just come back from the MB Dealer and the dealer replaced the Fuel Sender Unit. Back in 2008 there was a
Service Campaign 2008020001 for the Fuel Filter Module and in May 15 2008 the MB tech, based on the campaign,
inspected for leaks and installed the fuel sleeve and clamp but never replaced the fuel sender unit part #
2114702494, which was the original unit that was found defected under the recall. Recall indicates that the
corrected Fuel Sender Unit part number is 211-470-51-94, but that was never replaced in my vehicle. After calling
MB USA customer service 3 different times, I came across a very noticeable fuel smell and after checking under the
left passenger side of the vehicle I noticed raw fuel so took the Mercedes back to the dealer on 03/01/2012. I had
this problem since I purchased the car and since the record indicated that the recall was performed I was naive
enough to think that it is normal; just exhaust fuel smell. After taking my car to the dealer, the service tech
checked under the passenger seat and there was significant amount of fuel on top of the fuel sender unit
I was very unhappy with what has happened and after exchanging a few words or two with the service manager they
have agreed to replace the part under good will repair. I was responsible for almost $500 in labor repair (Part was
around $500.00). They have replaced the old part with the Fuel sender unit #211 470 5194. I am now left with a $500
bill and a fuel smell throughout my car.
After reviewing many articles and complaints by others I feel like this should of been avoided all together and
owners should not be held responsible even though the repair was performed and closed (No sender unit was replaced
under the repair though).
Therefore I would like to ask all of the PL team to act upon reading this and to bring this to the attention of MB
Corporate. I am willing to give you more details, such as vin number, or whatever is needed to take further action.
Thank you all in advance for reading.
Service Campaign 2008020001 for the Fuel Filter Module and in May 15 2008 the MB tech, based on the campaign,
inspected for leaks and installed the fuel sleeve and clamp but never replaced the fuel sender unit part #
2114702494, which was the original unit that was found defected under the recall. Recall indicates that the
corrected Fuel Sender Unit part number is 211-470-51-94, but that was never replaced in my vehicle. After calling
MB USA customer service 3 different times, I came across a very noticeable fuel smell and after checking under the
left passenger side of the vehicle I noticed raw fuel so took the Mercedes back to the dealer on 03/01/2012. I had
this problem since I purchased the car and since the record indicated that the recall was performed I was naive
enough to think that it is normal; just exhaust fuel smell. After taking my car to the dealer, the service tech
checked under the passenger seat and there was significant amount of fuel on top of the fuel sender unit
I was very unhappy with what has happened and after exchanging a few words or two with the service manager they
have agreed to replace the part under good will repair. I was responsible for almost $500 in labor repair (Part was
around $500.00). They have replaced the old part with the Fuel sender unit #211 470 5194. I am now left with a $500
bill and a fuel smell throughout my car.
After reviewing many articles and complaints by others I feel like this should of been avoided all together and
owners should not be held responsible even though the repair was performed and closed (No sender unit was replaced
under the repair though).
Therefore I would like to ask all of the PL team to act upon reading this and to bring this to the attention of MB
Corporate. I am willing to give you more details, such as vin number, or whatever is needed to take further action.
Thank you all in advance for reading.