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2000 E320
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Discussion Starter #1
whats up guys. i have the worst luck. got my catalyc converter replaced in 2005 on my 2000 w210 and guess what 2000 km after the warranty of the catalyc converter same problem. mercedes said they wont replace because i am 2000 km over the warranty. anyone got advice????apparently they cover you for 8 years or 130000 km.
 

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2004 CLK 320 Elegance Cabriolet
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657 Posts
aaronE320 said:
whats up guys. i have the worst luck. got my catalyc converter replaced in 2005 on my 2000 w210 and guess what 2000 km after the warranty of the catalyc converter same problem. mercedes said they wont replace because i am 2000 km over the warranty. anyone got advice????apparently they cover you for 8 years or 130000 km.
Sorry to hear about your cat problem. Don't despair yet. Don't know about MB but I've had items replaced and or repaired well after the expiration of the warranty period. Sometimes a sincere letter outlining the specific details of the problem and how disappointed you really feel about the whole matter might make a difference. Breaking down so soon after the warranty period might help your case. Send it to the MD or GM (Ring first and get their names and contact details). Don't make demands or threats - just be honest and sincere. They may even contribute towards the cost rather than cover all of the cost - better than nothing.
Oh ...in cases like these I always prefer to write an actual letter ( typed) - not email.

Good luck.


Cheers
 

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'01-E320 & 02-ST2
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31,633 Posts
Hey, Aaron.

Sorry to hear of the issue.

If you end up having to pay for the new one, there is a post in here about an aftermarket on that is really cheap and works great (it's one of the big aftermarket exhaust folks, like magnaflow). If you do search in the forum for cat or something like that I'm sure you'll find it.

I know if mine ever die that's exactly what I'll be doing. Couple hundred as I recall, vs. a grand at the dealer (for both, of course). Doing both in the aftermarket is cheaper than changing one OEM.

Take care and enjoy the ride,
Greg
 
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