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C-class immobilizer problems

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Hi!

Can anyone help me with a problem i am having with my 1997 C-Class C180?

My car opens with the key fob but will not turn the immobilizer off to start it.

The fob key is the 1 with the 3 buttons on it.

I have phone several garages regarding this problem but if anyone has any information with this matter can you please let me know.
 
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