You need to reset the windows, if you hold the up switch to the first detent they will go up, once it is closed take the switch to the second detent and hold for a few second. The remote might need to be reset also but not familiar on how to do it. I would call road aid they might know, or stop at the dealer and grab a service advisor. You probably will need a battery soon 4/5 years is it. I would have road aid install it otherwise they will charge labor at the dealer , or go somewhere else, but buy quality (interstate)