thanks for clarifying that. By the way, would you please complete your profile with your location?
I have not dealt with the comfort drop not working (dropping the windows all the way down with a single click, as opposed the windows lowering just a little for soft top operation). I think there are some folks on this forum that could answer your question better if they have had to troubleshoot the issue before.
The intermittent operation makes me consider some loose or corroded wires or contacts. When the drop feature does not work, do you feel some hesitation right after pushing the window switch?