Thanks for your reply. I have seen advertisements from these companies but I didn't know ...
Thanks for your reply. I have seen advertisements from these companies but I didn't know anyone who actually had first hand experience dealing with them.
I don't mind paying the premium but I do expect professionalism and courtesy in return when I do make a claim. I purchased a brand new 3rd generation Mazda RX-7, with sequential turbos, back in 1993 along with an extended warranty for 7yrs/125,000 miles. I thought the warranty was a bargain for $895 since it was coverage for a high performance vehicle. Well, three-and-a-half years and 86,000 miles later, I had to tow the car in for an engine, clutch and turbos replacement among other things. I call the warranty company to report my claim and I got the rudest and biggest *ssh#le you could ever hope to meet. From the get go, he accused of everything in the book for the condition that my car was in but fortunately the Mazda serviceman informed him that a rebuild at 80-90K was pretty standard for these motors. The adjuster then insisted that I produce all service records including records for all oil changes at every three thousand miles or else it would void my warranty. It took me two nights to rummage through all my records but I managed to produce everything he had requested (thank goodness for my mom's constant nagging about saving all my receipts and records when I was growing up).
You would think that this would be the end of it but this dumb*ss adjuster goes out of his way to purchase used parts and made a request that Mazda install it on my car. Thank goodness for sensiblities and common decency because Mazda told him straight up that they do not install junk parts. When it was all said and done, the total bill came out to be $8,300 for a "new" motor, two turbos and an AC unit...the clutch of course was not covered.
Sorry, I seem to have digress a little there...but you're right, why wait? All I need now is enough positive feedback about any of these warranty carriers to take the plunge.
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