Mercedes-Benz Forum banner

1 - 11 of 11 Posts

·
Registered
Unimog_404.113_1970
Joined
·
178 Posts
Discussion Starter #1
http://expeditionimports.zoovy.com/???

I ordered some parts for over a week ago (2005-03-01) and i got a cofirmation via email, and have´nt
heard nothing since ...

They have drawn any money from my account yet (used my VISA card) so i´m not completely "fooled", but
i want the parts ..[:(]

I sent two mails to different persons working there,
but has´nt recived any answer ...

If this kind of questions are´nt ok here, please remove ..
I´m not trying do dis the company, just want to know
if i should expect some parts or not ..

Thanks in advance!
 

·
Registered
404.s x VW-Lt
Joined
·
189 Posts
Fizz,

You are located in Sweden i believe? Expedition imports is an american in California USA as i get it right. So maybe they dont ship (back) to the european continent or they dont know what to do with it? To be sure i should say, give em a call...

Expedition Imports Corporation

225 Bennett Ave, Suite A

Vallejo, CA 94590



Phone# 707- 643 - 6757

Fax# 707 - 643 - 2998



Business Hours:

Monday - Friday

9:00 - 5:00

Weekends by appointment.



Our order of contact priority is Telephone - Fax - Email. The preferred method of contact is via the telephone as we receive 400+ emails each day. If we are unavailable leave a message and we will return your call ASAP.



As you see their priority of handling above :)

I think for you a german supplier is easier and faster in shipment/posting the parts, maybe even cheaper.

regards
 

·
Registered
Unimog_404.113_1970
Joined
·
178 Posts
Discussion Starter #3
thanks for the answer!

yeah, i live in Sweden, but they do state that they
ship international ...
no problem entering adress/country and so on ...

and the fact that they recive 400+ email per day
is a lame excuse for not answering my emails ...
if its possible for people to contact them by
email, should´nt they answer?
 

·
Registered
Joined
·
45 Posts
I've never had a problem with Scott and his group. I'd suggest a quick call to answer any questions you have concerning your order. Did the confirmation just confirm the order or confirm the shipping?
 

·
Registered
Unimog_404.113_1970
Joined
·
178 Posts
Discussion Starter #5
NC_Mog - 3/11/2005 5:11 AM

I've never had a problem with Scott and his group. I'd suggest a quick call to answer any questions you have concerning your order. Did the confirmation just confirm the order or confirm the shipping?
just a confirmation of the order ...

nice to hear that you have good experience with them though!
 

·
Registered
Joined
·
71 Posts
I have seen several complaints of not answering emails in a timely manner from Scott and associates. Beside that though I have heard nothing bad. I have heard a huge amount of good though. Beside the responce time Scott said to be is very helpfull, fair priced etc. etc.

The common defense about slow responce is Scott is traveling (picking up Parts and Mogs in Euro world and the likes). Lot of this defense comes from folk who know him and actually new he was out of the country.
 

·
Registered
Unimog_404.113_1970
Joined
·
178 Posts
Discussion Starter #7
today they took some money from my account!

that must mean that the parts are, if not on their
way, packed and ready to ship!

(strange, i have´nt heard anything, no delivery notice,
but i feel happy when they take my money ...[:D])
 

·
Registered
Unimog 404 / Geländewagen 300GE
Joined
·
102 Posts
I have ordered parts from USA (not from Scott) Shipping time is from one week to 6 week (I live in Iceland)

Jonas
 

·
Registered
Unimog_404.113_1970
Joined
·
178 Posts
Discussion Starter #9
jonas <- ok .. i have ordered lots of stuff (not from Scott either) from USA, and i have only good experience! [:)] ..

most companies are real good at dealing with customers, i love the "online chat" at Digi-Key for example!

the freight cost was $138, which seems pretty high, so
i hope that that will give me a quick shipping!
 

·
Registered
Unimog_404.113_1970
Joined
·
178 Posts
Discussion Starter #10
got an email from Scott yesterday!

some problem with info from the credit card company,
but the stuff were sent "yester yester day" [:D]
 

·
Registered
Unimog_404.113_1970
Joined
·
178 Posts
Discussion Starter #11
got my parts today! ...

i have´nt unpacked them yet, but my girlfriend
called and sayed they had arrived! [:D]
 
1 - 11 of 11 Posts
Top