Where are you located? Perhaps some other local to you members can recommend a reputable shop. That Frank's is taking you for a ride.
As rocky stated, it has nothing to do with A/C operations except for directing air flow.
Couple basic things you can do is check to see if the compressor is spinning when the A/C is on. Also see if your front Auxillary Fan is on. If any of these are not running, you can be low on freon. If they are running, then you may have issues with the Mono valve as stated earlier, bad compressor, bad expansion valve, bad evaporator temperature sensor or even low freon again.
Speaking to freon, what did they use to recharge your system, R12 or R134a?