Designo Leather Issues! - Mercedes-Benz Forum
 
LinkBack Thread Tools Display Modes
post #1 of 1 (permalink) Old 04-10-2019, 07:46 PM Thread Starter
BenzWorld Member
 
Date registered: Mar 2011
Vehicle: 04 CLK500 Cabriolet(sold), 02 ML500(current), 03 E500(current), 2015 GL550 Designo(current)
Location: Seattle, WA
Posts: 60
Mentioned: 0 Post(s)
Quoted: 1 Post(s)
(Thread Starter)
I have a 2017 GLS550 in porcelain designo leather interior. The 2 front seats are showing signs of cracking mostly at the bolsters. With the leather color being light, it just looks more noticeable and plain ugly. I had the same issue on my 15 GL but it was brown designo so not as noticeable. I only use the MB leather foam cleaner/protector ($30) hoping it would at least protect my seats from such issues.

I complained to my dealer, and they were quick to shrug it off under normal wear and tear. If you ask me, I call it premature wear esp when it happens in the first 2 years and under original warranty. I escalated to MBUSA and they contacted my dealer to get more info and simply could not do anything about it, saying leather seats are not covered. They did however offer me a discount towards my next MB purchase which I politely declined, as I am certain there will not be another MB purchase based on my experience and the low quality of what is supposed to be MB’s top of line leather quality coming from a brand that claims to be the “best or nothing”. Ive only driven MBs over the past 15 years and witnessed the sad drop in quality and even lowered my expectations recently, but this is where I draw the line.

Looking at the seats again, I found one area that seems to show tunneling pattern in the leather, which I did not mention in my previous complaints since I had not noticed it at that point. Does that change anything as far as coverage?

I am wondering if there are others on here with similar issues, and what course of action was taken to resolve this. The price to replace each seat cover is $1200 for the part alone, which is simply not an acceptable compromise for me to pony up the cost.

Last edited by moe_clk500; 04-10-2019 at 07:49 PM.
moe_clk500 is offline  
Sponsored Links
Advertisement
 
Reply

  Mercedes-Benz Forum > Mercedes-Benz Vans/Trucks/SUV/Others > X166 GL / GLS-Class

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Mercedes-Benz Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Topic Author Forum Replies Last Post
What did you do to your Benz today? rjb190e W201 190-Class 5643 Today 02:08 PM
Interior Color Codes + Names PinkFloydFan810 W124 E,CE,D,TD Class 0 08-03-2012 01:59 PM
leather seat scratches? SLK-SA R171 SLK-Class 21 11-27-2004 08:53 PM
new slk designo packages nabzy R170 SLK-Class 2 05-16-2001 09:03 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 

Title goes here

close
video goes here
description goes here. Read Full Story
For the best viewing experience please update your browser to Google Chrome