No sound upon startup - Mercedes-Benz Forum
 
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post #1 of 3 (permalink) Old 07-22-2018, 12:27 PM Thread Starter
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Date registered: Jul 2018
Vehicle: 2018 E400
Location: Northern Virginia, USA
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Garage
(Thread Starter)
Question No sound upon startup

Hello
Maybe every 20 to 30 starts of my W213 E400, there is no sound from the command system. Navi, radio nor the media no sound, if I put the mute on then off, the sound comes on. I have taken it to the dealer and they cannot make it happen, I cannot imagine that a tech sat there trying to start up the car. Friday it happened again and I drove to the dealer, the service agent saw and heard what was happening. They have kept the car again.

Has anyone else experienced this?
Cambridgehank is offline  
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post #2 of 3 (permalink) Old 07-31-2018, 05:56 PM Thread Starter
BenzWorld Junior Member
 
Date registered: Jul 2018
Vehicle: 2018 E400
Location: Northern Virginia, USA
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Garage
(Thread Starter)
I have to believe the problem was caused by my iPod Touch. I was able to make the problem occur when iPod was connected and not when disconnected.
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post #3 of 3 (permalink) Old 08-07-2018, 10:37 AM
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I have a 2017 E300 and have the same problem. Apparently, it's a common occurrence with many E300's. All they say is it needs a software update, but regardless of how many updates the problem still continues. This vehicle has been a disappointment no doubt. Not to change the purpose of this post, but I've had a few repeated issues I've been dealing with. The other issue is how they went to run flats. Defeats the purpose of a car at this class level trying to achieve a smooth ride. Not to mention the tires only last for 15K miles. Never had to put money into a leased vehicle before, but with this E class I've had to. Very disappointing. Somewhat defeats the purpose of a lease.

This is my third E class in the past six year. My lease is up next year-not sure if I'm going to continue with MB or not. Starting to explore other vehicles.
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