Scan Tools w/ Same Functionality As STAR But More Reliable Than Clone STARs - Mercedes-Benz Forum
 
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post #1 of 3 (permalink) Old 05-28-2019, 07:48 AM Thread Starter
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Scan Tools w/ Same Functionality As STAR But More Reliable Than Clone STARs

Hi everyone,

I'm wondering if there are solutions out there that offer the same capabilities as the clone STAR solutions out there but are far more reliable than the clone STAR solutions. I've purchased 2 clones (one from a forum member and one from eBay) and they have BOTH broken - one broke just over a year of having it and the most recent one just broke after 60 days. Worse part about it is that despite me disputing via PayPal this most recent one that has broken, it appears that somehow the seller will not be accountable.

It's not that I am using this thing every day - the tool is used maybe 6-10 times a year - so I'm not sure why they are breaking so prematurely.

Does anyone have any input here on other solutions that are backed by some sort of warranty?

Thanks!!
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post #2 of 3 (permalink) Old 05-28-2019, 08:12 AM
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Originally Posted by KingDEL23 View Post
Hi everyone,

I'm wondering if there are solutions out there that offer the same capabilities as the clone STAR solutions out there but are far more reliable than the clone STAR solutions. I've purchased 2 clones (one from a forum member and one from eBay) and they have BOTH broken - one broke just over a year of having it and the most recent one just broke after 60 days. Worse part about it is that despite me disputing via PayPal this most recent one that has broken, it appears that somehow the seller will not be accountable.
I'm interested in what other owners have to say as I'm thinking of getting one in the future.

This is the first time I heard that they are breaking. What is actually wrong with yours? Software or hardware problem?

As far as I know, eBay warrants for 30 days only unless you buy the extended warranty.
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post #3 of 3 (permalink) Old 05-28-2019, 08:41 AM Thread Starter
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Date registered: May 2019
Vehicle: 2001 ML55 AMG, 2005 E55 AMG, 2009 E350 4MATIC, 2000 C230 Kompressor
Location: Shrewsbury, MA
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Originally Posted by 260e crusier View Post
I'm interested in what other owners have to say as I'm thinking of jdgetting one in the future.

This is the first time I heard that they are breaking. What is actually wrong with yours? Software or hardware problem?

As far as I know, eBay warrants for 30 days only unless you buy the extended warranty.
First one suffered a irreparable hardware failure and the second one appears to have an issue where it cannot read the serial port thus not allowing STAR to connect to the vehicle.


Ah damn so it sounds like SOL on this one then...…wow
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