2019 C300 FL Comand Infotainment Screen Blackout - Mercedes-Benz Forum
 
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post #1 of 2 (permalink) Old 04-24-2019, 07:07 PM Thread Starter
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2019 C300 FL Comand Infotainment Screen Blackout

Hello All,

My first post in this forum. I picked up a new C300 Facelift in Feb 19. 2 months into ownership and the comand centre console display blacked out. I was still able t hear music, radio and the functions were working fine. Just that there was no display. I left it overnight, the display came back on, but went off again. Since yesterday, the display does not turn on at all. It is just blacked out when I start the car.

Any ideas as to why this may be happening? I have booked the car in with the dealership for them to have a look next week, but seems like the display has failed...hardware fault/needs a patch? quite frustrating to see this happen in a new car. Any similar occurrences? Any help would be appreciated.

Thanks in advance...
aarwek is offline  
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post #2 of 2 (permalink) Old 04-30-2019, 04:07 PM
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Your dealer will take your C300 and "reprogram" the infotainment system from NetStar system which will take about 2 1/2hrs... after reprogramming "usually" cures this odd ball fault.

Keep the faith !
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