"Without changing gear consult workshop" - u010387 error code - Mercedes-Benz Forum
 
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post #1 of 2 (permalink) Old 05-18-2019, 10:20 AM Thread Starter
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Date registered: May 2019
Vehicle: 2014 C-Class W204
Location: UK
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"Without changing gear consult workshop" - u010387 error code

Hi

My mercedes C class w204, 2014 has a red message saying "without changing gear consult workshop". The gears will not change and now stuck in P.

Mechanic said Transmission is fine as it "clicks" and it is an electrical fault. It all started when (in trying to fix a left window airbag warning) the connector under the passenger seat was disconnected and the ignition turned on. Put the connectors back but still giving this issue.

Can not be cleared with several good diagnostic machines. Shows a u010387 error code. "Communication with the electronic selector level module has a malfunction". It seems to me there was some short circuit or loss of communication in messing with the connector under the passenger seat and turing the car on while disconnected. I've checked all the fuse etc

Any ideas how to reset it or get it to work? Mechanics have no clue all saying different things.

Thanks
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post #2 of 2 (permalink) Old 05-29-2019, 07:56 AM Thread Starter
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Turns out it was a fuse problem on passenger side
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