Voice Command Button - Mercedes-Benz Forum
 
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Old 05-07-2019, 05:23 AM Thread Starter
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Voice Command Button

Hey guys, sorry if this is in the wrong section. I have a 2012 C300 sport 4matic with what I believe is basic audio ( am/fm/sirius/cd and the silver knob thing... sorry still learning what everything is called, no nav
My question is, I can pair my phone with the system...
But what does the voice command button on the steering wheel do? I have been playing around with this and it seems to be completely inop thanks guys! sorry if this irritates the pros out there.. its my first benz.. thanks!
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Old 05-09-2019, 08:17 AM
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High_Priest,

If your vehicle was equipment with the entertainment package your 'voice activation' button will work to initiate calls, etc.If your vehicle did not include the entertainment package your voice activation button will not work. Ran into this on my Wife's C117 which has the button but is non-op without entertainment package.
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Old 05-15-2019, 05:08 PM
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Quote:
Originally Posted by High_Priest View Post
Hey guys, sorry if this is in the wrong section. I have a 2012 C300 sport 4matic with what I believe is basic audio ( am/fm/sirius/cd and the silver knob thing... sorry still learning what everything is called, no nav
My question is, I can pair my phone with the system...
But what does the voice command button on the steering wheel do? I have been playing around with this and it seems to be completely inop thanks guys! sorry if this irritates the pros out there.. its my first benz.. thanks!


Sounds like you have the Audio20 system. The Audio20 system does not come standard with a Navigation package, but can be upgraded via a glovebox plug in module called Becker Map Pilot. Quick way to check is to press the Navi button and see what happens. If nothing, then you do not have the Becker module installed.

Point is that the steering wheel voice command button activated the voice command for the Becker Map Pilot, when the module is installed. Chances are it is not linked to anything if you have Audio20 without the Becker Map Pilot.

Hope this helps.


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Old 05-16-2019, 04:32 PM
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Date registered: Apr 2017
Vehicle: 2014 C300 4Matic Sport
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Quote:
Originally Posted by High_Priest View Post
Hey guys, sorry if this is in the wrong section. I have a 2012 C300 sport 4matic with what I believe is basic audio ( am/fm/sirius/cd and the silver knob thing... sorry still learning what everything is called, no nav
My question is, I can pair my phone with the system...
But what does the voice command button on the steering wheel do? I have been playing around with this and it seems to be completely inop thanks guys! sorry if this irritates the pros out there.. its my first benz.. thanks!


Yes, you can pair your phone.

Look they the phone menu.


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