Date registered: Nov 2017
Vehicle: 2009 ML350 4matic: VIN 4JGBB86E59A491091
Location: Naples, FL
Mentioned: 0 Post(s)
Quoted: 20 Post(s)
Lift gate lock not working
Good afternoon everyone. Had my rear hatch painted two weeks ago and when I picked it up, I was unable to open the lift gate using the FOB, the driver's side door electronic latch or the lift gate handle. I CAN hear the motor running but it is not flipping the latch open and at the end of the motor trying to open the hatch, it finally completes and pulls the hatch tight.
I eventually crawled into the back, removed the little panel at the bottom middle interior of the lift gate and manually opened the hatch. I then fiddled with manually opening/closing the latch with a screwdriver and the manual pull on the inside of the gate. I then closed the gate and everything worked great... for 3 weeks. Just got back from grocery shopping and gate won't open with any e-method so crawled back again and opened manually. No such luck with "fiddling" this time so trying to determine what my issue is before making purchases to repair.
To clarify, using any e-method to open, I hear the motor start, I hear a small click and then at the end, the hatch pulls itself tightly shut. With this info, would you say it definitely is my actuator? If so, any rec on where to buy? I'm getting $276 from local BM dealer that discounts 20%. I see Amazon prices of $150.
Would appreciate if someone would confirm part number for me also. I am seeing conflicting thoughts on this.