My display screen on my 2008 ML350 started to flicker a few days ago and has now gone out altogether. This is the part that displays the odometer and various other information. Also I noticed strange marks where the "P" for park alphabet is. I guess it's gone bad or there's a short. So, frustrating exchange on the phone with the dealership today:
Me: I'd like to get an idea of how much it will cost to replace my display screen.
Serviceman: You'll have to bring it in for diagnosis. It costs $150 for that.
Me: Right, but I'd like to get an idea of how much it would cost if, worse case scenario, it needs to be replaced altogether.
Serviceman: We won't know that until you bring it in for the diagnosis.
In other words, they're not telling me squat unless I fork over the $150 which I intended to do. I just wanted to get a general idea of how much it cost to replace it. Have any of you had to have this done? I notice on our 2009 ML, the CarFax said the previous owner had it replaced so maybe this is a common problem? Any help would be appreciated. Thanks!
Here's what it looked like yesterday. The spot beside the P has actually gotten a little worse today.
Me: I'd like to get an idea of how much it will cost to replace my display screen.
Serviceman: You'll have to bring it in for diagnosis. It costs $150 for that.
Me: Right, but I'd like to get an idea of how much it would cost if, worse case scenario, it needs to be replaced altogether.
Serviceman: We won't know that until you bring it in for the diagnosis.
In other words, they're not telling me squat unless I fork over the $150 which I intended to do. I just wanted to get a general idea of how much it cost to replace it. Have any of you had to have this done? I notice on our 2009 ML, the CarFax said the previous owner had it replaced so maybe this is a common problem? Any help would be appreciated. Thanks!
Here's what it looked like yesterday. The spot beside the P has actually gotten a little worse today.