W126 happy key copy story, with a complication. - Mercedes-Benz Forum
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post #1 of 25 (permalink) Old 01-15-2019, 05:26 PM Thread Starter
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W126 happy key copy story, with a complication.

So, I recently bought a very sharp and very stock 1990 300 SEL. It came with only one key, a factory key I'm certain. But I wanted an extra key or two.
Went to Mercedes Benz of Austin and paid 20 dollars for a key, proved the car was mine, and returned a few days later (this was over Christmas) to pick up the new key. Took it home and it didn't fit my car's locks. Took it back. They asked if they could have my key, send it to Ft. Worth where they make keys, and I said no, that I couldn't risk losing the only key that fit my car.
We compromised. I brought the car in and checked it into the service department over the weekend. They sent the key to Ft. Worth. Ft. Worth figured out where the discrepency lay in the records and adjusted them so that next time I need to order a key by VIN, I can. And, they made me a genuine MB key and I ordered one more for another 20 bucks.
I doubt anyone made a lot of money here, but they made me a happy customer and I'll be back. Kudos to MB of Austin and a shout out to Stephen in parts.
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post #2 of 25 (permalink) Old 01-16-2019, 01:42 AM
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Proper service, good stuff.

And did we welcome you to the forum yet? If not, welcome!
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post #3 of 25 (permalink) Old 01-16-2019, 07:23 AM
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I need a spare key but the nearest Benz dealership is 2.5 hours away. Oh well.
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post #4 of 25 (permalink) Old 01-16-2019, 08:28 AM
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Good to hear @Stretch gas I have used MB of Austin on several occasions to get small stuff that is not worth the trouble of shipping and they have always been very helpful. Kudos on finding a compromise. Glad to hear they took care of you and will be able to do so in the future.
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post #5 of 25 (permalink) Old 01-16-2019, 11:22 AM
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Originally Posted by 1783pictures View Post
I need a spare key but the nearest Benz dealership is 2.5 hours away. Oh well.
Road trip!

It's always nerve-wracking when you only have one key. Good insurance to have...
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post #6 of 25 (permalink) Old 01-16-2019, 11:41 AM
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I've always meant to ask this - can you get keys cut that AREN'T MB keys? I've seen generic (non-MB) key blanks, but I've never inquired if I can get them cut from a master.

I'd like a spare for a car and I don't care if it's OE or not...

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post #7 of 25 (permalink) Old 01-16-2019, 12:26 PM
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Yes but it might help if its a better shop. The larger shops refused me but a little very reliable long running place did it without problems. I remember reading (on here I think) that the metal in the MB lock cylinders is harder than normal and wears down non OE keys, causing problems. That may or may not be true but it made sense to me.
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post #8 of 25 (permalink) Old 01-16-2019, 12:45 PM
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First of all, Welcome to The Machine Stretch, good deal on getting the keys, both of mine (the former SE and now the coupe) came with just one key. How is the ignition tumbler doing ? if it seems to be "catching" while turning I'd recommend checking into replacing the tumbler before it locks up (experienced here in THAT department as well, not a pretty sight, one locked up and one fell to pieces upon removal ). Many fine folks here that help each other keep their rides up and running. We LOVE seeing pics (and lots of them ) of other's rides

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Originally Posted by 1783pictures View Post
I need a spare key but the nearest Benz dealership is 2.5 hours away. Oh well.
Quote:
Originally Posted by bondavi View Post
Road trip!

It's always nerve-wracking when you only have one key. Good insurance to have...
Ya beat me to it David, yup, sounds like a Road Trip. I just love having a reason to take a ride in mine

Quote:
Originally Posted by corellian corvette View Post
I've always meant to ask this - can you get keys cut that AREN'T MB keys? I've seen generic (non-MB) key blanks, but I've never inquired if I can get them cut from a master.

I'd like a spare for a car and I don't care if it's OE or not...
My understanding is that these keys are laser cut and only a few places have the equipment to do this (If I'm wrong, someone please correct me on this). When I replaced the tumblers they came with one key but I always ordered an additional one
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Some days it's just not worth chewing through the restraints
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My Stable:
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'91 300SE (sold) "Sadie"
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'02 S-10 Truck
'72 SeaBird boat, "Riff Raft", overhaul restarted

Dif-tor heh smusma
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I'm surprised that NOBODY has asked me what this is / means
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LOL
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post #9 of 25 (permalink) Old 01-16-2019, 02:12 PM
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Quote:
Originally Posted by Stretch gas View Post
returned a few days later (this was over Christmas) to pick up the new key. Took it home and it didn't fit my car's locks. Took it back.
Welcome to the club! Glad it all worked out in the end.

I am very surprised that they gave you a key w/o checking it first. I too had two keys made for my SEL because the car came with only one. As it happened to you, I proved first that I am the rightful owner of the car. When I came to pick them up they told me that they would have to check them first before they would give them to me. I told them that the car is in my garage and is inoperable, but they were firm - that is the MB policy and they will not deviate from it. In my case the service technician drove to my house and did not give me keys in my hand until he personally checked them that both worked.
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post #10 of 25 (permalink) Old 01-16-2019, 02:14 PM
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Originally Posted by Stretch gas View Post
So, I recently bought a very sharp and very stock 1990 300 SEL. It came with only one key, a factory key I'm certain. But I wanted an extra key or two.
Went to Mercedes Benz of Austin and paid 20 dollars for a key
Wait a minute.. You only paid $20 for a key!? I just picked up a new key for my w126 at Mercedes of the Woodlands and they charged me $60 for one!
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