G-Class Water Spill Center Console Electrical Fire - Mercedes-Benz Forum
 
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post #1 of 10 (permalink) Old 07-02-2019, 08:48 AM Thread Starter
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Exclamation G-Class Water Spill Center Console Electrical Fire

So get this my 2016 G-Wagon with 28K miles on it, had an electrical fire overnight. Burning the entire center and front console. According to Mercedes this was caused because of a spill of some sort, coffee, water, etc.

Has anyone had this happen to them or heard of this? You would think all electrical components would be sealed directly underneath a sun roof. Besides who hasn't spilled something on their center console at least once?! Seems really crazy that water could cause something to burn even when the vehicle was sitting off overnight.
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post #2 of 10 (permalink) Old 07-02-2019, 09:44 AM
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Man sorry to see that. Your situation is the first time that I have heard of that. I know there is a lot of stuff underneath the center consoles, but never though a fire would start by spilling something. Then again I could see how it could have possibly shorted something out.

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post #3 of 10 (permalink) Old 07-02-2019, 09:51 AM
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. . . According to Mercedes this was caused because of a spill of some sort, coffee, water, etc. . .
Smells like BS to me. I don't know of any drinkable fluid with a conductivity high enough to cause a fire in a 12 volt system. Even if such a fluid existed and somehow got in there, the over current devices (fuses, SAM) should have protected the wiring.
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post #4 of 10 (permalink) Old 07-03-2019, 05:09 PM
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Should be covered under warranty then, no? If something shorted out and caused damage to the car, then give it to MB and tell them to fix it. I doubt insurance would pay for something mechanical, since it's not a total loss (the whole truck didn't burn down)...
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post #5 of 10 (permalink) Old 07-07-2019, 12:50 PM
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riiiiight lol
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post #6 of 10 (permalink) Old 07-08-2019, 08:53 AM Thread Starter
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Yeah Mercedes refuses to do anything. They even flew out an engineer to inspect the car from Atlanta. They say that coffee or whatever fluid got in the console area caused it. The car is even under warranty. Impossible to fight a company this large :-(
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post #7 of 10 (permalink) Old 07-08-2019, 11:40 AM
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Originally Posted by dpevzner View Post
According to Mercedes this was caused because of a spill of some sort, coffee, water, etc.



How are they sure it was from a liquid and not from a wire overheating thus causing the fire?



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post #8 of 10 (permalink) Old 07-09-2019, 04:33 PM Thread Starter
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How are they sure it was from a liquid and not from a wire overheating thus causing the fire?



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I guess when they dug into the console they found some liquid and hence blamed it on that. Unfortunately I can't seem to win with them at this point and they refuse to compensate me in any way.
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post #9 of 10 (permalink) Old 07-12-2019, 07:48 AM
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That sucks. What does your insurance co say?

Let your insurance cos lawyers talk to MBUSA.
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post #10 of 10 (permalink) Old 07-15-2019, 11:06 PM
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Sue them in small claims court. It costs $100. Usually they will settle with you before the court date.


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