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Old 06-01-2007, 08:53 AM   #1 (permalink)
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Date registered: Mar 2003
Posts: 133
R Owners - Explain Consumer Reports to Me - PLEASE

Why do they give the R a worse than average reliability? WIth the exception of four of the 16 surveyed areas, the rest of the areas are stellar. And the four areas with bad marks could be only because of the respondents' own personal perceptions and not empirical data.

Do I sense bias here? (BTW, the comparative rank to other mid size SUVs has the R at -129% below average!!!!)

Taken out of the Consumer Reports Website;
Trouble Spots Mercedes-Benz R-Class (V-8 7spd)
(06 Model year only)

Engine Major EXC
Engine Minor VG
Engine Cooling EXC
Transmission G
Drive System G
Fuel System EXC
Electrical System VG
Climate System EXC
Suspension Fair
Brakes EXC
Exhaust EXC
Paint/Trim/Rust EXC
Body Integrity Poor
Body hardware Fair
Power equipment Fair
Audio System Poor
Used Car Verdicts POOR

New Car Prediction Much worse than average
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Old 06-05-2007, 05:43 AM   #2 (permalink)
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Date registered: Feb 2005
Vehicle: 2005 SL500, 2007 R350 Sport LWB
Posts: 157
Don't know why either. Maybe they got a base car without the bells and whistles as I think the HK audio and power equipment excellent. Having said that, I upgraded the audio in the SL to Bose and it's very disappointing.
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Old 06-05-2007, 01:26 PM   #3 (permalink)
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Date registered: May 2006
Vehicle: 2006 E55, 2007 GL320
Posts: 6
reliability ratings

Well, typically, the ratings for current model year or 1 year old cars is worse when you look in consumer reports. Not sure why. Honestly, they are great if you're buying a toaster, but for a car, I don't put much faith in them.
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Old 06-06-2007, 02:27 PM   #4 (permalink)
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Posts: 125
There weren't too many R owners to start with, if a few owners gave it a bad rep its rating goes down to drain.
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Old 06-10-2007, 12:33 AM   #5 (permalink)
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Date registered: Jun 2006
Vehicle: '02 C240, '06 R350
Location: Los Angeles County
Posts: 206
Quote:
Originally Posted by THR500
There weren't too many R owners to start with, if a few owners gave it a bad rep its rating goes down to drain.
I totally agree! Also, I seem to be more apt to responding to surveys if I'm unhappy with a product than satisfied. I've had my R for 1 year now, I'm very satisfied with it's reliability and performance.
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Old 06-10-2007, 06:30 AM   #6 (permalink)
Bee
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Vehicle: 95S320 , 98E320 4-matic wagon
Location: Toronto, Canada
Posts: 158
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Quote:
Originally Posted by cyeung65
Why do they give the R a worse than average reliability? WIth the exception of four of the 16 surveyed areas, the rest of the areas are stellar. And the four areas with bad marks could be only because of the respondents' own personal perceptions and not empirical data.

Do I sense bias here? (BTW, the comparative rank to other mid size SUVs has the R at -129% below average!!!!)

Taken out of the Consumer Reports Website;
Trouble Spots Mercedes-Benz R-Class (V-8 7spd)
(06 Model year only)

Engine Major EXC
Engine Minor VG
Engine Cooling EXC
Transmission G
Drive System G
Fuel System EXC
Electrical System VG
Climate System EXC
Suspension Fair
Brakes EXC
Exhaust EXC
Paint/Trim/Rust EXC
Body Integrity Poor
Body hardware Fair
Power equipment Fair
Audio System Poor
Used Car Verdicts POOR

New Car Prediction Much worse than average
What do they mean by Body integrity?
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Old 06-10-2007, 10:15 AM   #7 (permalink)
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Date registered: Jun 2006
Vehicle: '02 C240, '06 R350
Location: Los Angeles County
Posts: 206
Quote:
Originally Posted by Bee
What do they mean by Body integrity?
Someone correct me if I wrong, but I believe they're refering to "fit and finish" the gaps between body panels and the body panels themselves. Hood, doors, fenders, quarter panels, tailgate. Are they equal, aligned, etc...

When I took delivery of my R fit and finish was not perfect, but it was and remains exceptional. Our ML, built in the same facility, rates the same.
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