Do you mean the failed tranny or bad will from MB? Probably lots of the latter

I would think corporate would help you out as this part should last the life of the car. 50% towards a new tranny would be reasonable I'm thinking, but if it were me I would be demanding a new or rebuilt tranny at no cost to me as a starting point.

 

MBC is an arrogant and soulless organization. Even when my cars have been in warranty they have threatened my dealer about making good on warranty issue and told them they would stick the dealer with the bill.
That is why I bought an extended mechanical warranty when I reached the end of the 4 yr period.
Go to another dealer and ask about their warranty program, ask if they will waive the inspection fees and let them do the work. If the car comes back clean from them then consider buying it and wait for the tranny to blow and they have to fix it.

 

MB is well aware of problem, some background to support your claim.

1 year with the E350 Wagon, 35K miles, transfer case bearing noise, new transmission - MBWorld.org Forums

New E550 replacement has rough downshifts too, lovely - MBWorld.org Forums

 

Mine is also wagon we did euro delivery. 3rd one but this has shaken trust.

 

Not to worry if my experience helps. My 2011 is cool after 4 yr. Not a lot of km on the odometer but it runs well.

 

Sorry for your problems,

I rebuild transmissions, with the 722.9xx, the whine either comes from the front pump/front bearing, or a bearing from the built-in transfer case not getting enough lubrication.

The 722.6xx and 722.9xx use the same front pump, and the torque converter, but with the 722.9 it appears the bushing bearing on the front pump is getting stuck to the torque converter. If this problem with the front pump is caught very early the only thing that it will need is a revised front pump with a roller-bearing and a new torque converter. The front pump is about $500, and a excellent rebuilt torque converter is about $200 at wholesale...Most cases the damage extends into the transmission, and destroys some front Hard-Parts..

The transfer case bearing has to be replaced, and new oil lubrication passages have to drilled-out. On the 722.6xx 4-Matic vehicles the transfer case can be separated from the transmission, and those transfer cases do not suffer from lubrication issues...

Your best cost-effective approach is to contact Sun Valley Transmission. They will inform you what you can do, and they will ship to Canada, and find a indie shop that can replace the transmission.

rebuilt remanufactured mercedes benz automatic transmissions

I helped a friend from the USA that his W140 722.6xx broke down near Vancouver Canada, and I coached a repair shop how to do the start-up..

Here is You tube on the front bearing issue:

All the best to you,

Martin

 

I own several MB cars all purchased new. Including 2 e wagons with 4 Matic trans. How is it that i never recieved any service bulletins on the issues you highlighted so that the transmission failure could have been mitigated before failure at 80k miles? I also own a Tesla and Volt and yet recieve notices on those vehicles...but not on any of the MB. Also i am miffed that the dealer was so nonplussed and unhelpful. This will be the last MB i purchase all because of this $6k surprise at 80k miles.

 

See my lengthy post under "MB 7 speed transmission class action". I had a 2010 E350 4Matic and I had the pleasure of MB replacing that $8,900.00 trans at 29,000 miles. Unless it counts vintage 94 or older, I'm not driving German without a warranty...., no sir, no way. My comment on that other post spells out all that's been replaced to date.

1990 560SEL
2010 E350 4Matic

 

I have a 2011 e350 4Matic Wagon that my wife was recently driving with the kids through the Caldecott tunnel here in the bay area when the speed unexpectedly dropped and the car suddenly would not go above 35 MPH. Very dangerous for her and the kids having large trucks and other cars with horns blaring as they bore down on her during commute in a tunnel with no shoulder. She eventually got through the tunnel and off the road to a local non-dealer Benz shop who said that the transmission fluid was black and had metal in it and would require a rebuild. Note that we have had the car serviced at the local MB dealership for every recommended service including the 40,000 service which included the transmission service. Unfortunately, we were told by the dealer that because the transmission warranty expired at 50,000 miles we were not covered (we were also told by both the dealer and the local shop that these transmissions have issues and higher than normal failure rates due to the design…both said that the 5 speed transmissions found in the previous models ran easily 200,000 miles but that the new 7 speeds were not nearly as reliable). The rebuild cost was $6,000. I called Mercedes and they agreed that having a transmission go at 80,000 miles out of the norm, and they assured me that the car itself has had no regulatory recalls…but when I pointed out that the 7 speed transmission in question has had an exceptionally high number of Technical Service Bulletins, their response was legalistic and circular saying that they are not recalls. Furthermore, I’ve checked several blogs and have found that the 7 speed has many complaints about failure. This feels like they don’t want to do anything because a recall would cost a great deal and impact their brand. ACTION: I suggest that if you have an issue with your transmission, you should report it to the NHTSA as this is a safety issue and clearly MB will not address it until they are forced to … hopefully before someone is killed. There are many 7 speed transmission claims against Mercedes at the NTHSA and several that sound like this exact issue. The following are just a few that you might want to reference in a claim if you make one: 10690370, 10551326, 10541747, 10582893, 10503698, 10650558. The claim form is short and can be found at: https://www-odi.nhtsa.dot.gov/VehicleComplaint/index.xhtml Lastly, I’ve purchased several new MB vehicles including two wagons over the years, but I have to say, this one will be my last (Like my father did for me, I was about to purchase two new MB sedans for my college bound daughters, but will instead be looking at other more reliable brands). I will not purchase a factory-new car that requires a $6,000 transmission rebuild with only 80,000 miles on it. As a closing comment, I fear that all the cost cutting MB has undergone has now manifested itself in eroded reliability and brand.